Non-Financial Risk Officer

NN Insurance Belgium; Sint-Gillis; Hybride; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Group and hospitalization insurance

Meal and eco-vouchers

20 holiday days and 12 days recovery

Résumé du poste

NN Insurance Belgium seeks a Non-Financial Risk Officer to partner with operations, manage risks, and support process improvement. You will work with first and second lines to embed the non-financial risk framework and enhance governance across the organization.

You will organize risk assessments, advise on changes, and ensure effective incident management with stakeholders. English plus Dutch or French are required, with flexibility for hybrid work in Brussels.

Qualifications

• Strong analytical mindset with ability to distill complex risk data into clear insights.
• Fluent English and Dutch or French required.
• Proactive, with strong stakeholder management and meeting facilitation.
• Experience with Power Platform, Excel, SharePoint and Copilot.
• Knowledge of operational risk, non-financial risk and governance.

Responsabilités

• Coordinate quarterly risk assessments and PRAs with cross-functional teams.
• Advise on process changes and mitigating controls for new initiatives.
• Monitor risks, issues and controls and ensure timely follow-up actions.
• Lead incident management coordination with IT Incident/Problem Managers.
• Ensure governance and reporting, turning data into actionable insights.

Connaissances

Analytical mindset

Power Platform

Excel

SharePoint

Copilot

Stakeholder management

Meeting facilitation

Outils

Power Platform

Excel

SharePoint

Copilot

Description du poste

What does your job as a Non-Financial Risk Officer look like? As a Non-Financial Risk Officer, you are much more than a risk manager. You are an experienced business partner who helps manage risks, supports organizational change, and actively contributes to the continuous professionalization of processes, controls, and operational activities. Together with operational teams, management and the second line, you help build an organization that manages risks effectively, seizes opportunities and continuously improves. Depending on your experience and interests, you will have the opportunity to take on a broader role at the intersection of risk management, process improvement and operational excellence. You will join a role that offers a high level of variety and visibility. You will work at the intersection of processes, risks, controls and collaboration, with a direct impact on the quality of risk management within the business. As an NFRO, you will contribute within our team to the ongoing monitoring and embedding of the non-financial risk framework across the business. You strengthen risk management within the business. You organize and facilitate quarterly risk assessments and Process Risk Assessments (PRAs), lead workshops and support process owners in identifying, assessing and managing risks. In addition, you advise on process changes, new initiatives and system enhancements by identifying risks at an early stage and proposing appropriate mitigating controls. You oversee the follow-up of risks, issues, and controls. You serve as the first point of contact for operational incidents and ensure a smooth incident management process in close collaboration with IT Incident Managers and Problem Managers. You challenge and support process owners in the follow-up of issues and action plans, work with them to maintain the quality and effectiveness of the Effective Control Framework (ECF), and proactively identify risks, bottlenecks, and dependencies. You connect stakeholders and ensure strong governance. You coordinate with stakeholders across the first line and with colleagues from ORM, Compliance, AFO, DPO and other second-line functions. You monitor deadlines, priorities and the quality of deliverables, while supporting reporting, documentation and the collection of control evidence. You translate data and risk information into actionable insights. You analyze risk, incident, and control data and turn it into clear insights, recommendations, and dashboards for management and stakeholders. You proactively identify risks, dependencies, and opportunities for improvement. You contribute to the continuous improvement of processes and risk management. You play an active role in the professionalization of processes, controls, and ways of working, continuously seeking opportunities to manage risks more efficiently through standardization, automation, digitalization, data analytics, and AI-supported risk monitoring.

This is how you perfectly fit into the team

You have a strong analytical mindset, quickly identify connections, and can distinguish key priorities from secondary details. You are able to set priorities and clearly summarize complex information, both verbally and in writing. You communicate fluently in English and in Dutch or French. You work proactively, take initiative, and closely monitor cases, action plans, and governance or risk-related processes. You are a strong stakeholder manager and facilitator who can engage stakeholders effectively and lead meetings with confidence and maturity. You have experience with Power Platform, Excel, SharePoint, and Copilot. You have experience in one or more of the following areas: risk management, compliance, internal controls, process management, or audit. You have knowledge of, or a strong affinity with, operational risk, non-financial risk, and governance. You thrive in an environment where quality, deadlines, and alignment with multiple stakeholders are essential.

Who are we looking for?

NN is looking for people who give their best, come up with fresh ideas and are willing to take the initiative. People who can live by our values: care, clear and commit. We believe in an open and inclusive culture, where everyone feels welcome, valued and respected. So be yourself above all!

What you get with NN

Your attractive salary package is supplemented by some attractive fringe benefits such as:

• group and hospitalization insurance
• meal and eco-vouchers 20 holiday days and 12 days recovery time

To discover your talents, develop them further and build on your career, you will receive:

• a diverse range of training courses
• a comprehensive onboarding workshops, coaching & well-being services
• opportunities for internal mobility

At NN, we know how important it is to have a good work-life balance. That’s why we offer a flexible home working policy. To give your creativity an extra boost, you can, of course, always visit our new working environment in the bustling Brussels, easily accessible by public transport.

NN Netherlands is the head office of NN Group, a financial services group with over 180 years of history, helping people care for what matters most to them. We are committed to the financial, physical, and mental well-being of our colleagues and customers – through our products, services, and meaningful advice.

Benefits of working for NN Group Netherlands

Continuous development – Your career progression matters. We support you with a wide range of learning opportunities and a generous training budget to help you reach your full potential.

Meaningful impact – At NN, we invest our time and expertise in making a meaningful difference – for people and the planet. Purpose-driven work is part of our DNA.

Work-life balance – Vitality is key. Our diverse health and well-being offerings help you stay energised and balanced, both at work and beyond.

Diversity & Inclusion

Our approach to diversity and inclusion is simple. It is about embracing everyone. Our networks play a crucial role in achieving our D&I goals. They aim for meaningful change and create many opportunities to engage, connect and support colleagues. Everyone at NN can take an active part in multiple networks including NN Pride, NN Cultural Diversity Network, NN Young Professionals, Woman in Leadership Network and NN Neurodiversity network.

Top Employer

We are proud to be certified as a Top Employer for the 15th year in a row in 2026. The Top Employers Institute certificate recognizes organizations that consciously choose to put their employees first.