Functional Analyst

NN Insurance Belgium; Sint-Gillis; Hybride; EUR 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Group insurance

Meal vouchers

Eco-vouchers

20 holidays days

12 recovery days

Training courses

Onboarding workshops

Coaching & well-being services

Internal mobility

Flexible home working

Résumé du poste

NN Belgium is seeking a Functional Analyst to bridge business and development teams within an Agile IT Delivery context in Brussels. You will collect, analyze, and translate business requirements into functional solutions, ensuring alignment with architectural vision and end-to-end impacts.

You will collaborate with analysts and developers, lead test scenarios, and document functional rules and calculations. A proactive, ownership-driven mindset and strong English/French skills are essential.

Qualifications

• Proven experience as a Functional Analyst.
• Experience with functional analysis deliverables (e.g. context diagrams, UML, flow diagrams, sequence diagrams, user stories/use cases, logical data models, fit-gap analyses).
• Strong English and good French proficiency.
• Strong analytical and problem-solving skills with a proactive, hands-on mindset.
• Experience with in-house development and/or package implementation.
• Excellent communication skills with teams and stakeholders.
• Team player with ownership and an Agile mindset.
• Ability to translate requirements into clear functional documentation for developers.
• Willingness to support administrative and team tasks to ensure service continuity.
• Nice to have: knowledge of programming, APIs, or DMS.

Responsabilités

• Collect and analyze business requirements to deliver full functional analysis.
• Translate requirements into functional solutions aligned with architectural vision.
• Create user stories, use cases and data models.
• Collaborate with business analysts and developers to deliver viable solutions.
• Lead test scenarios and coordinate execution.
• Ensure smooth operation of existing applications and resolve incidents.
• Produce functional documentation for team and business.
• Consider end-to-end impact of solutions.

Connaissances

Functional analysis

UML diagrams

User stories

Business requirements

Agile mindset

Stakeholder communication

Analytical skills

Outils

APIs knowledge

Document Management System

Description du poste

You will strengthen the IT Delivery team that designs, develops and runs all the applications for NN Belgium. Our approach is Agile, so we work together faster and smarter. There is plenty of room for initiative, and we achieve visible results together in a challenging context.

What does your job as a Functional Analyst look like? As a functional analyst, you provide the link between business and developers within NN.

• You collect and analyze business requirements and needs in order to arrive at a fully functional analysis.
• You translate business requirements into functional solutions, taking into account architectural vision.
• You convert these needs into functional and non-functional requirements, by means of user stories or use cases, logical data models, acceptance criteria, or other deliverables.
• You work in close cooperation with business analysts and developers in order to arrive at a supported and realistic solution.
• You help bring clarity on the feasibility or complexity of the different requirements.
• You take the lead in building the necessary test scenarios and test cases, carry them out yourself or coordinate their execution.
• You are responsible for the smooth running of existing applications, you help resolve incidents successfully and you notice improvements that can be adopted.
• In doing so, you deliver the necessary functional documentation for the team and the business.
• If necessary, you will go beyond your role by diving into more technical aspects or providing more support to the business analyst within assignments.
• You have an end-to-end mindset: you also take into account the whole environment of your applications and are willing to pay attention to business and technical impacts of the functional solutions.

Qualifications

• Proven experience as a Functional Analyst.
• Experience with functional analysis deliverables (e.g. context diagrams, UML, flow diagrams, sequence diagrams, user stories/use cases, logical data models, fit-gap analyses).
• Strong English and good French proficiency.
• Strong analytical and problem-solving skills with a proactive, hands-on mindset.
• Experience with in-house development and/or package implementation.
• Excellent communication skills with teams and internal/external stakeholders.
• Team player with a sense of ownership and an Agile mindset.
• Ability to analyze business requirements and understand business needs.
• Understanding of inbound/outbound processes and related flows.
• Ability to assess the feasibility, completeness, and consistency of requirements.
• Experience documenting and validating business rules and calculations.
• Ability to translate requirements into clear functional documentation for developers.
• Willingness to support administrative and team tasks to ensure service continuity.
• Nice to have: knowledge of programming, APIs, or Document Management Systems (DMS).

Who are we looking for?

NN is looking for people who give their best, come up with fresh ideas and are willing to take the initiative. People who can live by our values: care, clear and commit. We believe in an open and inclusive culture, where everyone feels welcome, valued and respected. So be yourself above all!

What you get with NN

Your attractive salary package is supplemented by some attractive fringe benefits such as:

• group and hospitalization insurance
• meal and eco-vouchers
• 20 holiday days
• 12 days recovery time

To discover your talents, develop them further and build on your career, you will receive:

• a diverse range of training courses
• a comprehensive onboarding workshops
• coaching & well-being services
• opportunities for internal mobility

At NN, we know how important it is to have a good work-life balance. That’s why we offer a flexible home working policy.

To give your creativity an extra boost, you can, of course, always visit our new working environment in the bustling Brussels, easily accessible by public transport.

About NN Group Netherlands

NN Netherlands is the head office of NN Group, a financial services group with over 180 years of history, helping people care for what matters most to them.

We are committed to the financial, physical, and mental well-being of our colleagues and customers – through our products, services, and meaningful advice.

Benefits of working for NN Group Netherlands

• Continuous development – Your career progression matters.
• We support you with a wide range of learning opportunities and a generous training budget to help you reach your full potential.
• Meaningful impact – At NN, we invest our time and expertise in making a meaningful difference – for people and the planet.
• Work-life balance – Vitality is key. Our diverse health and well‑being offerings help you stay energised and balanced, both at work and beyond.

Diversity & Inclusion

Our approach to diversity and inclusion is simple. It is about embracing everyone. Our networks play a crucial role in achieving our D&I goals. They aim for meaningful change and create many opportunities to engage, connect and support colleagues. Everyone at NN can take an active part in multiple networks including NN Pride, NN Cultural Diversity Network, NN Young Professionals, Woman in Leadership Network and NN Neurodiversity network.

Top Employer Certification

We are proud to be certified as a Top Employer for the 15th year in a row in 2026. The Top Employers Institute certificate recognizes organizations that consciously choose to put their employees first.