Multilingual Customer Service – Logistics & Collections

UNIQUE MORTSEL; Schelle; Sur place; EUR 28 000 - 36 000; Plein temps

Résumé du poste

UNIQUE MORTSEL in Schelle, near Antwerp, is seeking a Customer Service Assistant who communicates fluently in English, Polish and German. You will be a key link within the logistics department, coordinating return shipments with partners and sites to ensure on-time collections and smooth operations.

You will plan weekly schedules, monitor contacted locations, track performance, and keep customer data current.

Qualifications

• Fluent in English, Polish and German.
• Customer service or logistics exposure is a plus.

Responsabilités

• Plan and coordinate weekly collections with partners and locations.
• Actively track locations not yet contacted to ensure pickup continuity.
• Monitor collection performance and devise solutions when plans change.
• Keep customer details up to date (phones, emails, opening hours).
• Seek ways to increase collection success rate.

Connaissances

English

Polish

German

Description du poste

UNIQUE MORTSEL in Schelle, near Antwerp, is seeking a Customer Service Assistant who communicates fluently in English, Polish and German. You will be a key link within the logistics department, coordinating return shipments with partners and sites to ensure on-time collections and smooth operations.

You will plan weekly schedules, monitor contacted locations, track performance, and keep customer data current.