Merchant Growth & Market Insights Lead

Pluxee

Brussel Hoofdstad

Sur place

EUR 70 000 - 100 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Meal vouchers

Eco-vouchers

Group and hospitalisation insurance

Dental and optical insurance

Phone and internet subsidies

Training and development opportunities

Work-from-home allowance

Résumé du poste

Pluxee is a global leader in Employee Benefits and Engagement, active in 28 countries. The Merchants Market Insight Manager will develop new business opportunities, recruit merchants to expand the network and launch new services to drive revenue and profitability.

You will report to the Market Manager and collaborate with Marketing, Customer Experience, and Merchant teams to achieve commercial targets. You will prospect merchants on the field, coordinate programs, ensure governance and

Qualifications

Master’s degree or equivalent through experience.
Minimum 3 years of relevant professional background in marketing-, project management or sales performance within a B2B services context.
Proven track record of driving performance by coordinating and delivering process improvements and enablement programs in a KPI focused organisation.
Practical experience in implementing sales and service processes and products/services. You are able to define functional requirements, document guidelines for users and ensure effective adoption.
Very good knowledge of Dutch or French and English, an understanding of the other Belgian language.
Strong ability to structure and summarize information driven by good PowerPoint skills, good knowledge of other MS Office tools and Salesforce.

Responsabilités

Sign new merchants to join the Pluxee network to make your project succeed.
Work project minded, develop, align and coordinate programs and initiatives. This includes but is not limited to developing the merchants network, improving partner performance, new products and new services.
Ensure governance, execution follow up and documentation of processes, workflows, working methods and communication procedures.
Work with the marketing team to improve the value position of our products/services.
Liaise with the relevant teams to ensure that commercial and service activities are effectively supported by the implementation of technology and in-place processes.
Collaborate with the training team. Ensure staff are on board throughout the organization, and understand the need for change and what is required of them. Ensure delivery of documented content for trainings, processes and coaching programs.
Support the merchant, marketing and customer experience executives in setting the commercial targets. Liaise with the Merchant Analyst in support of the annual and quarterly planning and controlling processes.