Marine Claims Specialist — Hybrid (Antwerp)

MS Amlin; Antwerpen; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working from Antwerp

Job summary

MSIG Europe in Antwerp is seeking a Claims Handler to join a collaborative marine claims team. You will assess coverage, liability and damages, handle claims from initial notification to settlement, and maintain clear documentation while working in a hybrid setup.

The role offers exposure to complex marine claims, opportunities to develop technical expertise, and a supportive environment with flexible working from Antwerp. Strong analytical and communication skills are essential.

Qualifications

• Experience in claims handling or a related insurance role.
• A genuine interest in developing deeper technical expertise.
• Strong analytical thinking and attention to detail.
• The confidence to handle complexity, or the ambition to grow into it.
• Good communication and relationship-building skills.
• High levels of personal integrity, accountability and sound judgement.
• The ability to manage priorities and work effectively in a changing environment.

Responsibilities

• Handle insurance claims efficiently and professionally from first notification through to settlement.
• Review policy coverage, liability and damages in line with policy terms, internal guidelines and regulatory requirements.
• Communicate clearly and professionally with customers, brokers, experts and other stakeholders throughout the claims process.
• Manage your own portfolio of claims, ensuring timely follow-up, clear ownership and accurate documentation.
• Support the resolution of more complex claims, drawing on the knowledge and experience within the wider team when needed.
• Analyse claim circumstances, identify issues that may affect outcomes and escalated where appropriate.
• Apply sound judgement when assessing coverage, liability, damages and settlement options.
• Work collaboratively with colleagues and stakeholders to find practical and fair solutions.
• Ensure compliance with legal, regulatory and internal requirements.
• Maintain accurate claim records and clear documentation of decisions.

Skills

Claims handling

Analytical thinking

Attention to detail

Communication

Job description

MSIG Europe in Antwerp is seeking a Claims Handler to join a collaborative marine claims team. You will assess coverage, liability and damages, handle claims from initial notification to settlement, and maintain clear documentation while working in a hybrid setup.

The role offers exposure to complex marine claims, opportunities to develop technical expertise, and a supportive environment with flexible working from Antwerp. Strong analytical and communication skills are essential.