Management Trainee

Pandox; Belgique; Sur place; EUR 11 160 - 16 740; Plein temps

Avantages offerts par ce poste

Flexible hours

Complimentary lunch

Housing compensation for international students

Attractive discounts on rooms and restaurants

Résumé du poste

Pandox is seeking a General Management Trainee for Hilton Brussels Grand Place. This internship offers a unique chance to assist the General Manager in ensuring exceptional guest experiences while developing management skills. Candidates must be hotel management students and fluent in English and French. Enjoy benefits such as complimentary meals, flexible hours, and discounts across various hotels. This role offers a well-being-focused culture and opportunities for professional growth in a reputable hotel environment.

Qualifications

• Internship agreement of six months starting in November 2026.
• Good leadership, interpersonal, and communication skills are necessary.
• Passion for hospitality and management is essential.

Responsabilités

• Assist the General Manager/Director of Operations with various tasks.
• Conduct benchmark studies to analyze trends and performance.
• Help ensure guest satisfaction by addressing needs and resolving issues.
• Act as a quality coach to ensure hotel standards are met.

Connaissances

Fluency in English

Fluency in French

Leadership skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Formation

Hotel management or tourism student

Description du poste

Welcome to Hilton Brussels Grand Place, a place where elegance meets warmth, and innovation blends with tradition. In the heart of Brussels, our iconic hotel embodies the spirit of the city: dynamic, cosmopolitan, and full of surprises. Our team is our greatest pride; a group of dedicated professionals driven by a passion for hospitality and a desire to create unforgettable experiences for our guests. Join us and discover a world where every day is a new adventure!

General Management Trainee Position

We have an exceptional opportunity for a Management Trainee position. The General Management Trainee will assist the General Manager/ Director of Operations of Hilton Brussels Grand Place with various administrative and operational tasks, ensuring the highest standards of guest satisfaction, financial performance, and team development. The ideal candidate will possess strong leadership skills, extensive experience in the hospitality industry, and a proven track record of driving operational excellence.

Key Responsibilities

• Conduct benchmark studies to analyze trends and competitive performance
• Help to ensure guest satisfaction by addressing their needs and resolving issues
• Assist in the reputation management of the hotel both online and offline by monitoring reviews and social media
• Help to identify and leverage revenue opportunities to maximize hotel profitability
• Act as a quality coach to ensure hotel standards are met and improved
• Perform duty management tasks in the absence of senior management
• Improve overall quality of the hotel through initiatives and improvement programs
• Integrate Gen Z input to modernize services and attract a younger clientele
• Utilize artificial intelligence (AI) to optimize operations and enhance guest experience
• Maintain close relationships with the head of department team to ensure effective and harmonious collaboration

Requirements

• Hotel management or tourism student with an internship agreement of six months starting in November 2026.
• Fluency in both English and French is essential for comfortable interaction with our international guests. Knowledge of Dutch or any other language is a plus.
• Full of energy, you can work in a team while keeping a smile on your face.
• Good leadership, interpersonal, and communication skills.
• Problem‑solving abilities and attention to detail.
• Most importantly, you have a passion for hospitality and management.

What to Expect During Your Internship

• You’ll have the opportunity to learn from an experienced team in a prestigious environment.
• You’ll develop practical skills in general hotel management.
• For students residing abroad, we offer compensation for housing.
• Complimentary lunch whenever you’re on duty.
• Flexible hours.
• Well‑being‑focused company culture, including mental health programs and wellness activities.
• Enjoy attractive discounts on rooms and restaurants at our various establishments.

Other Hotel Discounts

• DoubleTree by Hilton Brussels City
• The Hotel. Brussels
• Holiday Inn Brussels Airport
• Indigo Brussels City

Responsible Initiatives

• Contribute to projects or company initiatives focused on social and environmental responsibility.

Recruitment Process Steps

If you’re motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We’ll start with an initial phone interview to better understand your expectations and goals, followed by an in‑person or Teams interview.

We have a company culture that promotes diversity, inclusion, and equal opportunities. If you need adjustments for your internship, feel free to let us know.

We look forward to welcoming you to Hilton Brussels Grand Place!