Luxury Sales Ambassador: Elevate Client Experience

Richemont (Cartier/Van Cleef); Brussel Hoofdstad; Sur place; EUR 28 000 - 42 000; Plein temps

Résumé du poste

Montblanc in Belgium is seeking a Sales Associate to act as a brand ambassador, delivering exceptional client experiences and guiding customers through their journey with expert product knowledge. You will work to exceed sales targets while maintaining the boutique's standards and privacy of client data.

The role requires luxury retail experience, fluency in English, and a proactive, collaborative mindset. French and Flemish skills are a plus, and you will participate in inventory,

Qualifications

• Experience in a luxury retail environment.
• Passion for luxury goods and high-end market.
• Proven ability to exceed targets and build client relationships.
• Collaborative mindset and proactive attitude.
• Excellent communication and interpersonal skills.
• Fluency in English; French and Flemish are advantageous.

Responsabilités

• Achieve and surpass sales targets while delivering exceptional client experiences.
• Guide clients through the journey with personalized service and product knowledge.
• Maintain accurate client data in the CRM system.
• Uphold visual merchandising standards inside the boutique.
• Coordinate promotions and communicate brand heritage.
• Handle cash procedures accurately and prevent discrepancies.
• Support loss prevention and boutique security.
• Conduct regular stock checks and assist inventory.
• Provide timely information for reporting tools.
• Maintain boutique cleanliness and organization.

Connaissances

Sales excellence

Luxury client service

CRM data management

Visual merchandising

Product knowledge

Reporting tools

Cash handling

Team collaboration

Communication skills

Fluent English

Outils

CRM system

Description du poste

Montblanc in Belgium is seeking a Sales Associate to act as a brand ambassador, delivering exceptional client experiences and guiding customers through their journey with expert product knowledge. You will work to exceed sales targets while maintaining the boutique's standards and privacy of client data.

The role requires luxury retail experience, fluency in English, and a proactive, collaborative mindset. French and Flemish skills are a plus, and you will participate in inventory,