Luxury Clienteling & Analytics Intern

Louis Vuitton; Brussel; Sur place; EUR 8 400 - 12 000; Plein temps

Résumé du poste

Louis Vuitton Services Europe is seeking a Client Development Intern to animate Clienteling projects across CSC Europe, maximizing opportunities and equipping teams to excel. You will support in client relations, KPI monitoring, and events, contributing to the Maison’s priorities.

The role requires a Bachelor’s or Master’s degree, an internship agreement, strong English, and solid Excel/Office skills. You will work in a fast-paced, highly professional environment with a focus on data-driven

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• Internship agreement provided by your university is mandatory.
• Strong command of English.
• Excellent computer skills (Excel, Word, PowerPoint).
• Extensive analytical and advanced organizational skills; ownership.
• Ability to work with deadlines, prioritize multiple tasks without losing the eye for details.
• Proactive and people oriented.
• Service minded and a team player.

Responsabilités

• Assist in the organization of Clienteling action.
• Database Management and Administrative tasks: Reporting, extractions of targeted client lists, management of ICONs.
• Public Relations and Communication support: Weekly press reviews, update of editorial figures, press trips/events coordination, Social Media Campaigns, monitoring of Media agencies' activity.
• Support in monitoring all Clienteling KPIs and drive actions when required
• Work to optimise and improve ICON usage, support managers in embedding it within the teams
• Analyse the client’s base and provide CSC teams with insights, performance reports in order to better understand dynamics and measure return on investments.
• Assist in elaborating action plans based on the Maison’s priorities in collaboration with the other departments.
• Assist in implementing adequate contact strategy to reengage with clients depending on their profiles/segments.
• Adapt tools & content according to strategy and priorities.
• Assisting in private client relations for top VIC’s of the region.
• Assistance on international events.
• Explore the reporting opportunities for the clienteling team (create and maintain daily/weekly/monthly reports) and share KPI reports with relevant departments.
• Analyze clientele dynamics and identify opportunity for development.

Connaissances

English proficiency

Excel

PowerPoint

Analytical skills

Organizational skills

Team player

Attention to detail

Proactive

Formation

Bachelor’s or Master’s degree

Outils

Word

Excel

PowerPoint

Description du poste

Louis Vuitton Services Europe is seeking a Client Development Intern to animate Clienteling projects across CSC Europe, maximizing opportunities and equipping teams to excel. You will support in client relations, KPI monitoring, and events, contributing to the Maison’s priorities.

The role requires a Bachelor’s or Master’s degree, an internship agreement, strong English, and solid Excel/Office skills. You will work in a fast-paced, highly professional environment with a focus on data-driven