Logistics Sales Support Pro – Antwerp

American President Lines; Antwerpen; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

The Sales Support Officer role in Belgium provides administrative support to Account Managers and Sales Managers for a portfolio of customers. It serves as a liaison between customers, sales, and cross-functional departments while aligning with CMA CGM Group's segmentation.

Responsibilities include handling quotations, maintaining accurate filings, and supporting trade initiatives. The position requires first-hand experience in shipping/logistics and fluent Dutch and English; French is a plus.

Qualifications

• First experience in similar position within the shipping/logistic industry.
• Fluency in Dutch and English, French is a preference.
• Knowledge of MS Office software, CRM software and relevant CMA-CGM systems.
• Customer focused and result driven.
• Building relationships & Team player.
• Decision making and problem solving skill.

Responsabilités

• Support Provides administrative and sales support to the Account Manager and/or Sales Manager.
• Support on daily issues and questions; Follow up on workflow and NVR list; Participation with weekly sales meetings; Daily use of NOVA and AQUA systems; Contribute to dispute resolution with pricers and back-offices; Provide assistance on root cause analysis.
• Quotation management: Handle all quotation requests from customers (and account managers); Follow-up on quotations; Accurate filing of quotations, including FMC filings.
• Provide feedback to the Trade; Present business cases to HO and Trade; Value Added Services: Promotion of group services and non-maritime products such as e-Commerce, CMACGM+, Intermodal and CEVA cross selling

Connaissances

Dutch & English fluency

Customer focus

Relationship building

Team player

Decision making

Problem solving

Shipping/logistics experience

Outils

MS Office

CRM software

CMA-CGM systems

Description du poste

The Sales Support Officer role in Belgium provides administrative support to Account Managers and Sales Managers for a portfolio of customers. It serves as a liaison between customers, sales, and cross-functional departments while aligning with CMA CGM Group's segmentation.

Responsibilities include handling quotations, maintaining accurate filings, and supporting trade initiatives. The position requires first-hand experience in shipping/logistics and fluent Dutch and English; French is a plus.