Logistics Assistant: Global Fulfillment & 3PL Ops

Superdry; Grobbendonk; Hybride; EUR 30 000 - 42 000; Temps partiel

Résumé du poste

Superdry is seeking a Logistics Assistant to support the day-to-day flow of product through distribution centres and liaise with 3PL and carrier partners. You will help drive performance, resolve issues, and act as a link between 3PLs, DCs, head office, and customer service teams.

The role requires strong logistics knowledge, attention to detail, and excellent communication skills to manage priorities and partner expectations.

Qualifications

• Experienced in logistics or supply chain with end-to-end flows.
• Analytical with strong attention to detail.
• Proactive problem solver, comfortable meeting tight deadlines.
• Confident engaging with service providers to ensure standards.
• Strong communicator with stakeholders at all levels.
• Skilled at building relationships across teams and with external partners.
• Methodical and accurate, with curiosity to ask why when something doesn't look right.

Responsabilités

• Support the smooth flow of inbound goods into distribution centres.
• Work with customs teams to help resolve documentation and clearance issues.
• Monitor DC receipt processes, escalating issues to operations and IT teams as needed.
• Help drive fulfilment and delivery performance in line with agreed standards.
• Act as a point of escalation for distribution centres, internal customers and 3PL partners.
• Support customer communications relating to fulfilment, ensuring issues are resolved swiftly.
• Work with 3PL and carrier partners to keep shipment information accurate and timely.
• Support the Logistics Manager with performance reviews and improvement plans.
• Build and maintain strong working relationships across 3PLs, logistics teams and head office.
• Provide insight & advice to head office on logistics matters, supporting decisions on service and cost.

Connaissances

Logistics exp

Analytical thinking

Problem solving

Stakeholder comms

Relationship building

Attention to detail

Description du poste

Superdry is seeking a Logistics Assistant to support the day-to-day flow of product through distribution centres and liaise with 3PL and carrier partners. You will help drive performance, resolve issues, and act as a link between 3PLs, DCs, head office, and customer service teams.

The role requires strong logistics knowledge, attention to detail, and excellent communication skills to manage priorities and partner expectations.