Delivery Operations Specialist: Optimize Routes & Reliability

JD.com Inc.; Brussel Hoofdstad; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

JINGDONG Logistics, a leading logistics technology and supply chain provider, invites applications for roles in process optimization and capacity coordination within our global team. You will analyze delivery processes, optimize routes and scheduling, and drive improvements across the operation to enhance efficiency and reliability.

You will monitor core performance indicators, handle order exceptions, and collaborate across departments to deliver high-quality logistics solutions in a

Responsibilities

• Analyze delivery link processes from collection to successful delivery
• Formulate standardized operation norms and promote implementation
• Optimize route planning and resource scheduling
• Improve delivery efficiency and on-time rate
• Reduce operating costs
• Coordinate carrier and self-operated capacity resources
• Formulate scheduling plans and monitor capacity usage
• Interface with resource bidding and vendor changes
• Ensure peak-season capacity reserve
• Improve resource utilization rate and cost effectiveness
• Real-time monitor core indicators and establish risk warnings
• Timely handle order exceptions and customer complaints
• Formulate contingency plans to ensure delivery quality
• Establish carrier assessment and promote improvements
• Analyze delivery data to identify efficiency gains and cost reductions

Job description

JINGDONG Logistics, a leading logistics technology and supply chain provider, invites applications for roles in process optimization and capacity coordination within our global team. You will analyze delivery processes, optimize routes and scheduling, and drive improvements across the operation to enhance efficiency and reliability.

You will monitor core performance indicators, handle order exceptions, and collaborate across departments to deliver high-quality logistics solutions in a