Lead Automotive Warranty RCA Engineer

Airswift; Sint-Truiden; On-site; EUR 60,000 - 90,000; Full time

Job summary

Airswift seeks a seasoned Reactivity Engineer to lead warranty investigations across automotive platforms, drive robust root cause analyses, and ensure timely, effective corrective actions are implemented to prevent recurrence and safeguard customer satisfaction.

You will review warranty data, define internal investigation actions using platforms such as Jira and CAQ, and coordinate with workshop and testing teams, cross‑functional groups, and suppliers, documenting findings and ensuring

Qualifications

• Bachelor's degree in Electromechanics or a similar engineering discipline.
• Automotive technical and diagnostic experience.
• Strong root cause analysis and problem-solving capabilities.
• Customer-facing communication and stakeholder management skills.
• Ability to work autonomously and within cross-functional teams.
• Hands-on shop-floor experience (GEMBA).

Responsibilities

• Lead warranty investigations across automotive platforms.
• Review customer warranty data and define internal investigation actions.
• Support workshop and testing teams during technical investigations.
• Collaborate with cross-functional teams and elevate complex issues.
• Lead root cause analysis activities and determine corrective actions.
• Ensure investigation results are documented and reported within agreed customer timelines.

Skills

Root cause analysis

Problem solving

Autonomous work

Cross-functional

Customer communication

GEMBA

Education

Bachelor's degree in Electromechanics or similar engineering

Tools

Jira

CAQ

Job description

Airswift seeks a seasoned Reactivity Engineer to lead warranty investigations across automotive platforms, drive robust root cause analyses, and ensure timely, effective corrective actions are implemented to prevent recurrence and safeguard customer satisfaction.

You will review warranty data, define internal investigation actions using platforms such as Jira and CAQ, and coordinate with workshop and testing teams, cross‑functional groups, and suppliers, documenting findings and ensuring