Root-Cause Quality Engineer on Shop Floor (Multilingual)

Expleo Group; Sint-Truiden; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Meal vouchers

Eco vouchers

Hosp. and outpatient insurance

Pension plan

Employee wellbeing initiatives

Flexible homeworking

Job summary

Expleo Group is seeking a warranty analytics specialist to define internal actions from warranty data, support workshop investigations, and decide on QRQC actions. You will enter results into the customer platform and coordinate with the CIRT team when necessary.

The role requires hands-on shop floor presence, strong communication in Dutch/English/French, and the ability to work autonomously or in a team in a hybrid work setting.

Qualifications

• Bachelor degree in electromechanics is required.
• Experience with analytical automotive techniques is preferred.
• Excellent communication with customers in multiple languages.

Responsibilities

• Define internal actions on PPET platforms (Jira, CAQ) from warranty data.
• Follow up investigations in workshop and testing; involve CIRT when needed.
• Make the final decision on root cause analysis and QRQC actions.
• Enter warranty investigation results into the customer platform within time frames.

Skills

Multilingual communication

Clear customer communication

Autonomous and team work

Technical product knowledge

Education

Bachelor degree electromechanics

Tools

Jira

CAQ

Quality tools (8D, QRQC, SPC)

Job description

Expleo Group is seeking a warranty analytics specialist to define internal actions from warranty data, support workshop investigations, and decide on QRQC actions. You will enter results into the customer platform and coordinate with the CIRT team when necessary.

The role requires hands-on shop floor presence, strong communication in Dutch/English/French, and the ability to work autonomously or in a team in a hybrid work setting.