Lead, After-Sales Service & Field Operations

Socomec Sas; Brussel Hoofdstad; Sur place; EUR 55 000 - 85 000; Plein temps

Résumé du poste

Socomec Sas is seeking an experienced field-scale engineer to lead after-sales activities across commissioning, preventive and corrective maintenance in Belgium. You will coordinate technicians on major projects, ensure adherence to procedures, and deliver thorough technical diagnoses and client reports.

The role requires strong electrical engineering fundamentals, autonomous planning, and a customer-focused, safety-first mindset to drive reliable service and clear communication with clients and

Qualifications

• Bachelor's degree in Electrical Engineering or equivalent and solid technical grounding.
• Experience leading after-sales/service teams and field operations.
• Strong problem-solving and communication skills with a customer-centric approach.

Responsabilités

• Coordinate technicians on major projects.
• Plan preventive maintenance activities and ensure parts replacement.
• Diagnose and troubleshoot installed products and perform repairs.
• Lead the team with a national after-sales action plan; run monthly workload meetings.
• Produce customer reports for interventions and share recommendations.
• Ensure compliance with safety regulations and site policies.

Connaissances

Electrical engineering

Team leadership

Customer focus

Safety compliance

Formation

Bachelor's degree in Electrical Engineering

Description du poste

Socomec Sas is seeking an experienced field-scale engineer to lead after-sales activities across commissioning, preventive and corrective maintenance in Belgium. You will coordinate technicians on major projects, ensure adherence to procedures, and deliver thorough technical diagnoses and client reports.

The role requires strong electrical engineering fundamentals, autonomous planning, and a customer-focused, safety-first mindset to drive reliable service and clear communication with clients and