LAB Performance Director: Strategy & Talent Leader

Boston Consulting Group (BCG); Brussel; Hybride; EUR 140 000 - 190 000; Plein temps

Résumé du poste

Boston Consulting Group in London, Brussels and Amsterdam seeks a LAB Performance Director who will partner with leadership to drive commercial performance and align A-C talent with demand. You will own the A-C performance strategy across the LAB, lead the A-C Performance Team, oversee staffing, and work with multiple regions to implement improvements.

This senior role requires deep client-facing experience, strong leadership, and a collaborative mindset to sustain pipeline health and resource

Qualifications

• 10+ years of relevant professional experience, preferably in an international professional services firm.
• Experience in a team management role and developing employees preferred.
• A proven track record of managing projects to successful outcomes in a complex professional environment, with a focus on stakeholder management.
• Highly proficient in Excel and PowerPoint, and well experienced numerate.
• Excellent English skills (verbal and written communication).

Responsabilités

• Own the A-C performance strategy across the LAB system, optimising A-C deployment, utilisation and billability to minimise capacity gaps by partnering with case teams and Performance Partners to balance commercial priorities with long-term pipeline health.
• Lead pipeline demand management across all cases translating PA & PPPL and Ringfence Performance Partner inputs into resourcing decisions by overseeing deployment of A-Cs, including freecap allocations, to maximise commercial impact.
• Address root causes of recurring staffing gaps and exceptions; monitor LAB cohorts staffing data and produce dashboards for senior leadership showing progress toward targets.
• Set the strategic direction for and line manage the A-C Performance Team, with coaching and development conversations.
• Act as senior escalation point for all A-C staffing topics, managing complex client prioritisation decisions across LAB geos while ensuring staffing decisions are transparent.
• Oversee the Consultant affiliation process to support timely, performance-based affiliation decisions.
• Provide insights and recommendations to the LAB Talent & Performance Senior Director, MT and MDPs.
• Lead transformation initiatives, enabling the team to drive project management and implementation across cross-functional groups.
• Identify and embed process improvements, including automation and AI optimisation, to ensure scalable workflows.

Connaissances

Excellent communication

Strong interpersonal skills

Strong teamwork

Strong people leadership

Self-motivated

Flexible and adaptive mindset

Outils

Excel

PowerPoint

Description du poste

Boston Consulting Group in London, Brussels and Amsterdam seeks a LAB Performance Director who will partner with leadership to drive commercial performance and align A-C talent with demand. You will own the A-C performance strategy across the LAB, lead the A-C Performance Team, oversee staffing, and work with multiple regions to implement improvements.

This senior role requires deep client-facing experience, strong leadership, and a collaborative mindset to sustain pipeline health and resource