IT Service Acceptance Specialist (Readiness Reviews, Traceability, JIRA) for NATO with security clearance

Work Life Group; Henegouwen; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

Wlgroup is seeking an analyst for its service management office near Mons to ensure new IT services are fit for operational use. You will track projects, manage risks, and lead acceptance testing to decide when a service can go live.

Responsibilities include turning acceptance criteria into test cases, planning and executing various acceptance tests, preparing reports, and maintaining risk dashboards. This role requires a master's in CS/engineering and about 5 years of relevant experience.

Formación

• A master's degree in computer science or engineering with about 5 years of relevant experience.
• At least 3 years in CIS project and service analysis and reporting.
• 3+ years planning and running acceptance testing and ITIL knowledge.
• Experience on CIS projects in core communications and IT infrastructure.
• Knowledge of lifecycle and quality management; PRINCE2 and ITIL preferred.
• Strong MS Office, Project, Visio, SharePoint and JIRA skills.
• Certifications such as PMP, PRINCE2 or ISTQB are a plus, especially in international settings.

Responsabilidades

• Turn operational acceptance criteria into test cases via traceability matrices.
• Plan, specify, run and record user, site and operational acceptance tests.
• Prepare test plans, readiness reviews and test reports; manage defects to fixes.
• Monitor milestones, dependencies, scope and schedules with dashboards.
• Keep the operational risk register current and perform risk assessments.

Conocimientos

Acceptance testing

Requirements tracing

Risk management

Briefing/writing

Project planning

Educación

Master's degree in Computer Science or Engineering

Herramientas

JIRA

MS Office

MS Project

Visio

SharePoint

Descripción del empleo

Before a new system goes live, someone has to be able to say: it is ready.

The service management office of a multinational military headquarters near Mons needs an analyst who checks that new and changed IT services are genuinely fit for operational use. You would track the projects that deliver them, keep the operational risks in view, and plan and run the acceptance testing that decides when a service can go live.

What you would be doing

• Turning operational acceptance criteria into test cases through the requirements traceability matrix, and setting a baseline for services being built or replaced
• Planning, specifying, running and recording user, site and operational acceptance tests, including performance, availability and failover checks
• Preparing test plans, readiness reviews and test reports, and following defects through to a fix or an accepted workaround
• Monitoring priority projects: milestones, dependencies, scope and schedule changes, with dashboards and quarterly progress reviews
• Keeping the operational risk register current and running periodic risk assessments

What you would bring

• A master's degree in computer science or engineering and around 5 years of relevant experience
• At least 3 years each of CIS project and service analysis and reporting, of planning and running acceptance testing, and of ITIL
• Experience of CIS projects in core communications and IT infrastructure
• Knowledge of system and service life cycle and quality management, ideally with PRINCE2 and ITIL
• Working skills in MS Office, Project, Visio, SharePoint and JIRA, and clear briefing and writing skills
• A plus: PMP, PRINCE2 or ISTQB certification, and experience in an international military and civilian setting

Why this one is worth a look

A full-year seat with an option year, at the point where projects hand over to operations and your sign-off carries real weight.