IT Infrastructure Specialist

The Chemours Company; Belgique; Sur place; EUR 56 000 - 73 000; Plein temps

Avantages offerts par ce poste

Competitive Compensation

401(k) Match

Employee Stock Purchase Program

Tuition Reimbursement

Commuter Benefits

Learning and Development Opportunities

Strong Inclusion and Diversity InitiAT

Company-paid Volunteer Day

Résumé du poste

The Chemours Company seeks an IT Infrastructure Specialist for an on-site role in Newark, Delaware, to support desktop systems, software deployment, and end-user training in a fast-paced research setting.

You will manage the PC lifecycle, configure devices, and collaborate with scientists and engineers using Teams and 365 tools to enable cutting-edge research, reporting to the Northeast IT Leader.

Qualifications

• Associate degree or equivalent IT education or experience.
• 3+ years of direct IT support in a corporate/technical environment.
• Strong technical skills with desktop hardware, peripherals, and Microsoft 365/Office 365.
• Proficiency with Windows 10/11 operating systems.
• Excellent customer service, communication and collaboration skills.

Responsabilités

• Support the entire PC lifecycle: inventory, installation, deployment, break-fix, asset return, end-of-life.
• Install, configure, and test software on company devices including PCs, tablets, and mobiles.
• Provide end-user training on technology usage as appropriate.
• Develop and maintain support technician documentation, tools, and processes.
• Adhere to global policies and workflows across support areas.
• Serve as a customer advocate, ensuring user needs are understood and resolved.
• Manage and troubleshoot Microsoft Teams Rooms, Live Events, and Town Hall setups.
• Partner with scientists, engineers, and business teams in R&D to enable research and innovation.
• Perform physical tasks up to 50 pounds as needed.
• Role is 100% on site/in person.

Connaissances

Customer service

Communication

Collaboration

Problem solving

Formation

Associate’s degree in Information Technology, Computer Science, or related field

Equivalent experience

Outils

Microsoft 365/Office 365

Windows 10/11

Microsoft Teams

SharePoint

Power BI

Power Automate

Intune/Endpoint Configuration Manager

PowerShell

Dell Certified

Description du poste

US - DE - Newark

Full time

JR14959

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.

**CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS**

At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market‑leading products with the highest levels of performance, sustainability, and safety in the industry.

Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high‑performance computing and AI, climate friendly cooling, and high‑quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry.

Chemours is seeking a IT Infrastructure Specialist to join our growing Information Technology team. This position will be available at the Chemours Discovery Hub, Newark, Delaware and report directly to the Northeast IT Leader.

This highly visible role supports a diverse range of technologies and projects critical to innovation and research. The specialist will partner with scientists, engineers, and business teams to deliver IT solutions that enable cutting‑edge research and development.

The responsibilities of the position include, but are not limited to, the following:

• Support the entire PC lifecycle, including inventory, installation, deployment, break‑fix, asset return, and end‑of‑life management.
• Install, configure, and test computer software, applications, and upgrades on company‑issued devices, including personal computers, tablets, virtual desktop clients, mobile devices, and network connections.
• Provide training to end‑user support resources and employees on the use of technology, as appropriate.
• Develop and maintain support technician documentation, tools, and processes.
• Adhere to established procedures, global policies, and process workflows across all support areas.
• Serve as a customer advocate, ensuring user needs are understood, addressed, and resolved to satisfaction.
• Manage and troubleshoot Microsoft Teams Rooms, Live Events, and Town Hall setups.
• Partner with scientists, engineers, and business teams in an R&D environment to enable research and innovation.
• Perform physical tasks, including lifting up to 50 pounds, as needed.
• Role is required to be 100% on site/in person.

The following is required for this role:

• Associate’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• 3+ years of direct IT support experience in a corporate or technical environment.
• Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office 365 Suite.
• Proficiency with Microsoft Operating Systems, including Windows 10 and Windows 11.
• Excellent customer service, communication, and collaboration skills.

The following is preferred for this role:

• Dell Certified Support Technician or equivalent certification.
• Experience with Microsoft Office 365 services and tools, such as Teams, SharePoint, Power BI, or Power Automate.
• Experience with Microsoft Teams Telephony and related Teams functions
• Experience with Microsoft Endpoint Configuration Manager/Intune or related endpoint management tools.
• Experience with endpoint security tools or Windows scripting languages such as PowerShell or Batch.

Benefits:

Competitive Compensation

Comprehensive Benefits Packages

401(k) Match

Employee Stock Purchase Program

Tuition Reimbursement

Commuter Benefits

Learning and Development Opportunities

Strong Inclusion and Diversity Initiatives

Company-paid Volunteer Day

We’re a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it—by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life.

Learn more about Chemours and our culture by visiting Chemours.com/careers. (https://www.chemours.com/en/careers)

Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color