Onsite IT Infrastructure Specialist for R&D & Collaboration

The Chemours Company; Belgique; Sur place; EUR 56 000 - 73 000; Plein temps

Avantages offerts par ce poste

Competitive Compensation

401(k) Match

Employee Stock Purchase Program

Tuition Reimbursement

Commuter Benefits

Learning and Development Opportunities

Strong Inclusion and Diversity InitiAT

Company-paid Volunteer Day

Résumé du poste

The Chemours Company seeks an IT Infrastructure Specialist for an on-site role in Newark, Delaware, to support desktop systems, software deployment, and end-user training in a fast-paced research setting.

You will manage the PC lifecycle, configure devices, and collaborate with scientists and engineers using Teams and 365 tools to enable cutting-edge research, reporting to the Northeast IT Leader.

Qualifications

• Associate degree or equivalent IT education or experience.
• 3+ years of direct IT support in a corporate/technical environment.
• Strong technical skills with desktop hardware, peripherals, and Microsoft 365/Office 365.
• Proficiency with Windows 10/11 operating systems.
• Excellent customer service, communication and collaboration skills.

Responsabilités

• Support the entire PC lifecycle: inventory, installation, deployment, break-fix, asset return, end-of-life.
• Install, configure, and test software on company devices including PCs, tablets, and mobiles.
• Provide end-user training on technology usage as appropriate.
• Develop and maintain support technician documentation, tools, and processes.
• Adhere to global policies and workflows across support areas.
• Serve as a customer advocate, ensuring user needs are understood and resolved.
• Manage and troubleshoot Microsoft Teams Rooms, Live Events, and Town Hall setups.
• Partner with scientists, engineers, and business teams in R&D to enable research and innovation.
• Perform physical tasks up to 50 pounds as needed.
• Role is 100% on site/in person.

Connaissances

Customer service

Communication

Collaboration

Problem solving

Formation

Associate’s degree in Information Technology, Computer Science, or related field

Equivalent experience

Outils

Microsoft 365/Office 365

Windows 10/11

Microsoft Teams

SharePoint

Power BI

Power Automate

Intune/Endpoint Configuration Manager

PowerShell

Dell Certified

Description du poste

The Chemours Company seeks an IT Infrastructure Specialist for an on-site role in Newark, Delaware, to support desktop systems, software deployment, and end-user training in a fast-paced research setting.

You will manage the PC lifecycle, configure devices, and collaborate with scientists and engineers using Teams and 365 tools to enable cutting-edge research, reporting to the Northeast IT Leader.