International Key Account Manager Europe

4PS by Hilti - Belgium; Oost-Vlaanderen; Remote; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Holiday allowance

Annual bonus

Company car

Remote working options

Home office allowance

Job summary

4PS by Hilti - Belgium seeks an International Key Account Manager Europe to grow strategic international accounts and align multiple country teams around a single customer strategy. You will build relationships with executives and board members, drive multi-year plans, and identify growth opportunities across the 4PS portfolio while traveling across Europe.

You bring a bachelor’s or master’s degree and extensive senior account management experience in ERP, SaaS, or digital transformation, with

Qualifications

• Bachelor's or master's degree required with extensive senior account management experience.
• Proven track record in developing and growing strategic customer relationships internationally.
• Fluency in English and either French or German, plus ability to manage multi-year plans.

Responsibilities

• Develop and grow strategic international accounts across Europe.
• Create multi-year account plans focused on value, growth and collaboration.
• Lead negotiations with executive and board-level stakeholders.
• Coordinate cross-country account teams to align on a single customer strategy.
• Identify growth opportunities across the 4PS portfolio and translate insights into actions.
• Travel regularly throughout Europe to engage with customers.

Skills

Senior account management

ERP / SaaS experience

Strategic relationship building

Executive stakeholder management

Fluent English

Education

Bachelor's or Master's degree

Job description

You build long-term partnerships with our largest international customers and turn strategic relationships into sustainable growth.

As International Key Account Manager Europe at 4PS, you are responsible for the further development of our most strategic international customers. You work with organizations that operate across multiple countries and already make an important contribution to the success of 4PS. By building strong relationships at executive and C-level, you help customers achieve their ambitions and create new growth opportunities for both the customer and 4PS.

You develop multi-year account strategies, bring international stakeholders together and ensure that different 4PS country organizations work together based on one shared vision. In doing so, you are not only an account manager, but above all a strategic advisor, relationship builder and trusted partner for our most important customers.

Our platform: Microsoft Dynamics 365 Business Central, 4PS Construct (ERP), AI, Apps & Portals

The Microsoft platform includes the ERP system Microsoft Dynamics 365 Business Central with our industry-specific solution, 4PS Construct. This solution integrates seamlessly with the Microsoft ecosystem, which includes Copilot, Microsoft 365 and the Power Platform. Together, these solutions form a powerful and innovative platform.

More and more large organizations in the construction, infrastructure and project-based industries are facing complex challenges in areas such as digitalization, process optimization, data and growth. As International Key Account Manager Europe, you ensure that our largest international customers get the most out of these solutions and help them grow further by leveraging the full 4PS portfolio.

What challenges will you take on?

• You are responsible for developing and growing strategic international accounts;
• You develop and execute multi-year account plans focused on customer value, revenue growth and long-term collaboration;
• You build strong relationships with decision-makers at executive, board and C-level;
• You bring together local account teams, consultants and specialists from different countries around one customer strategy;
• You identify international growth opportunities across the full 4PS portfolio;
• You lead strategic negotiations, executive reviews and complex commercial processes;
• You maintain the balance between local customer needs and a consistent international approach;
• You translate customer insights into improvements to products, propositions and services;
• You represent 4PS with international customers and travel regularly throughout Europe;
• You actively contribute to the further development of international account management within 4PS.

What you bring as International Key Account Manager Europe

• A completed bachelor's or master's degree and extensive experience in senior account management within ERP, SaaS, software or digital transformation;
• A proven track record of developing and growing strategic customer relationships within international organizations;
• Experience in stakeholder management and building relationships at executive, board and C-level;
• Fluency in English, as well as French or German;
• The ability to develop multi-year account strategies and turn commercial growth opportunities into sustainable results;
• You know how to connect and influence different stakeholders, countries, teams and business units around one shared account strategy, even without formal authority;
• Strong communication and commercial skills, as well as experience with complex negotiations;
• You are able to navigate complex international organizations, balance different interests and maintain direction even in sensitive commercial situations;
• You work independently, take ownership and feel comfortable in an international environment where priorities may change;
• You are willing to travel regularly throughout Europe.

What you can expect as International Key Account Manager Europe

As International Key Account Manager Europe, you work with 4PS's international customers. You are responsible for further developing international relationships and act as an important partner for board members, executives and other strategic stakeholders.

You operate at the intersection of account management, commercial strategy and customer strategy. You work closely with colleagues from different countries and ensure that customers benefit from the full strength of the international 4PS organization.

You will also have plenty of room for entrepreneurship, autonomy and ownership. You have a direct impact on the growth of existing international customers and play an important role in strengthening long-term partnerships across Europe.

We Hope This Is What You're Looking For!

• A competitive salary. In addition, you will receive holiday allowance, an annual bonus and a company car.
• An international role with significant visibility and impact;
• The opportunity to work with 4PS' largest and most strategic customers;
• A high level of autonomy, ownership, and entrepreneurial freedom;
• Collaboration with colleagues and customers across multiple European countries;
• Flexible working hours and locations, including remote working and a home office allowance;
• A role where you can directly influence international customer growth and long-term partnerships;
• A certified Great Place to Work, recognised by our own employees;
• 4PS Academy - offering a wide range of internal and external development opportunities;
• 4PS Life - supporting a healthy and enjoyable work-life balance through initiatives such as company events, fresh fruit, health checks, and more.

Privacy notice

By submitting my application, I acknowledge that, 4PS Belgium NV., will process all the above provided data and any other relevant information you would provide as part of such process for the following purposes: 1. To conduct, manage and carry out the various steps of our hiring process. 2. To match you with other positions available in the Hilti Group. 3. To ask, where relevant, for the documents required for the establishment of an employment contract.

Please note that 4PS is part of the Hilti Group and as such the persons involved in this process may be in other countries and belong to different affiliates of Hilti Group. Should you wish to exercise your rights on your data or if you are encountering a problem, you can contact 4PS' Data Protection Office at [e-mail]. For the full privacy notice, please click here.