Internal Technical Service & Sales Support (m/f/d)

Winkelmann GmbH Co. KG; Belgique; Sur place; EUR 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Training and development opportunities

Agile and dynamic environment

Résumé du poste

Winkelmann GmbH Co. KG in Zellik, Belgium, is looking for an Internal Technical Service & Sales Support professional to provide first-level support and engage with large property operators. The ideal candidate will have strong technical expertise in building services products and proven experience in selling service solutions.

The role includes troubleshooting technical issues and managing service orders with a focus on customer communication. A commitment to flexible working and opportunities for personal development are provided.

Qualifications

• Strong technical expertise in building services products, particularly in pressure maintenance and degassing.
• Proven experience in selling service solutions and related products.
• Excellent communication skills, including in challenging situations.

Responsabilités

• Provide first‑level technical support for the complete Reflex product range.
• Troubleshoot and resolve technical issues.
• Engage with property operators to sell maintenance contracts.

Connaissances

Technical expertise in building services products

Selling service solutions

Excellent communication skills

User of SAP and Microsoft Office

Command of Dutch and French

Description du poste

Internal Technical Service & Sales Support (m/f/d)

• Provide first‑level technical support to employees, customers, and service partners (phone, email, on‑site at the satellite RTC) for the complete Reflex product range, especially degassing and pressurization systems.
• Troubleshoot and resolve technical issues and deliver trainings and guidance on the use of Reflex technologies.
• Actively engage with large property operators to sell maintenance contracts and generate exchange business.
• Prepare SAP‑C4 service quotations for maintenance contracts and repairs, including follow‑up and customer communication.
• Enter and manage service orders and purchase orders in the ticket system, in coordination with the Area Service Coordinator as second‑level expert support.

Your profile

• Strong technical expertise in building services products, particularly in pressure maintenance and degassing.
• Proven experience in selling service solutions and related products.
• Excellent communication skills, including in challenging situations with customers and colleagues.
• Confident user of SAP and Microsoft Office.
• Excellent command of Dutch and French, with good communication skills in English.

Our offer

• An exciting and challenging task in an agile and dynamic environment.
• A committed team and an open corporate culture that encourages innovation.
• Flexible working within a defined framework to ensure a good work‑life balance.
• Intensive induction and regular competency dialogues for individual development.
• Training and development opportunities to continuously expand your skills and develop professionally.