Insurance Transformation Project Lead - Digital Change

The RPO Company; Brussel Hoofdstad; Presencial; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

The RPO Company represents a leading insurance client seeking a Transformation Project Manager to drive large-scale digital transformation and operational improvement programmes across insurance and banking operations. The role emphasizes practical business analysis, process optimization, system implementation, and strategic change management in evolving environments.

You will serve as a bridge between business teams, operations, and IT, collecting requirements, shaping target processes,

Formación

• Minimum five years of professional experience within the insurance/Banking industry.
• Solid knowledge of insurance/Banking operations and workflows in areas such as claims, policy administration, underwriting, customer operations, or back-office activities.
• Previous experience in business analysis, process improvement, digital transformation, system implementation, functional analysis, operational excellence, or IT project coordination.
• Fluency in English combined with professional proficiency in either French or Dutch.

Responsabilidades

• Analyze existing insurance processes and identify opportunities for simplification, digitalization, automation, and operational improvement.
• Act as a bridge between insurance operations, business stakeholders, and IT or project teams.
• Gather, challenge, structure, and formalize business requirements.
• Translate operational needs into clear functional requirements and practical solutions.
• Contribute to the design of target processes, workflows, and operating models.
• Participate in digital transformation initiatives, including system implementation, modernization, integration, and migration projects.
• Coordinate project activities and monitor priorities, timelines, risks, dependencies, and deliverables.
• Collaborate with cross-functional teams, including operations, IT, product, compliance, external partners, and technology vendors.
• Support testing, user acceptance, implementation, training, adoption, and change management activities.
• Monitor operational KPIs and evaluate the impact of implemented solutions and process improvements.
• Ensure that transformation initiatives remain aligned with operational realities, business objectives, and customer needs.

Conocimientos

Insurance/Banking experience

Operations knowledge

Business analysis

Process improvement

Digital transformation

System implementation

Stakeholder management

Analytical skills

Descripción del empleo

The RPO Company represents a leading insurance client seeking a Transformation Project Manager to drive large-scale digital transformation and operational improvement programmes across insurance and banking operations. The role emphasizes practical business analysis, process optimization, system implementation, and strategic change management in evolving environments.

You will serve as a bridge between business teams, operations, and IT, collecting requirements, shaping target processes,