Insurance Transformation Architect

The RPO Company; Brussel; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

The RPO Company is recruiting an Insurance Digital Transformation Consultant on behalf of a leading insurer in Belgium. The role focuses on transforming insurance processes, combining operations know-how with hands-on analysis, digitalization, and system implementation.

You will bridge business teams, stakeholders, and IT, driving process redesigns, automation, and change management across programs. Fluency in English and proficiency in French or Dutch are required.

Qualifications

• Five+ years of professional experience in the insurance industry.
• Solid knowledge of insurance operations and workflows in areas such as claims, policy administration, underwriting, customer operations, or back-office activities.
• Experience in business analysis, process improvement, digital transformation, system implementation, or IT project coordination.

Responsabilités

• Analyze existing insurance processes and identify opportunities for simplification, digitalization, automation, and operational improvement.
• Act as a bridge between insurance operations, business stakeholders, and IT or project teams.
• Gather, challenge, structure, and formalize business requirements.
• Translate operational needs into clear functional requirements and practical solutions.
• Contribute to the design of target processes, workflows, and operating models.
• Participate in digital transformation initiatives, including system implementation, modernization, integration, and migration projects.
• Coordinate project activities and monitor priorities, timelines, risks, dependencies, and deliverables.
• Collaborate with cross-functional teams, including operations, IT, product, compliance, external partners, and technology vendors.
• Support testing, user acceptance, implementation, training, adoption, and change management activities.
• Monitor operational KPIs and evaluate the impact of implemented solutions and process improvements.
• Ensure that transformation initiatives remain aligned with operational realities, business objectives, and customer needs.

Connaissances

Insurance operations

Business analysis

Process improvement

Digital transformation

IT project coordination

Analytical thinking

Stakeholder management

Communication

bridging business & IT

Description du poste

The RPO Company is recruiting an Insurance Digital Transformation Consultant on behalf of a leading insurer in Belgium. The role focuses on transforming insurance processes, combining operations know-how with hands-on analysis, digitalization, and system implementation.

You will bridge business teams, stakeholders, and IT, driving process redesigns, automation, and change management across programs. Fluency in English and proficiency in French or Dutch are required.