Inside Sales Representative

azelis; Merelbeke; Sur place; EUR 45 000 - 55 000; Plein temps

Résumé du poste

Azelis is looking for an Inside Sales Representative to manage a customer portfolio and drive growth through digital channels. You will build strong relationships with customers and principals, and translate technical needs into commercial opportunities.

In this role you will negotiate prices, manage CRM data, and collaborate with marketing, technical, and SHEQ teams. Strong Dutch and English skills are essential, with a technical background and ~3 years in a commercial setting.

Qualifications

• Bachelor’s degree in a technical field, preferably Chemistry.
• Around 3 years of experience in a commercial role.
• Fluent in Dutch and English.

Responsabilités

• Grow, build and maintain customer and principal relationships via phone and online tools.
• Understand customer (technical) needs and identify commercial opportunities.
• Develop new accounts in line with business growth strategy.
• Negotiate prices and volumes and help achieve annual sales targets.
• Ensure pricing data is accurate and up to date in CRM.
• Use CRM (Dynamics 365) and Microsoft tools daily.
• Promote the Customer Portal and e-Lab for a best-in-class digital experience.
• Gather and analyze market, product and competitor information to drive strategies.
• Maintain accurate customer and product data in CRM and monitor payment terms.

Connaissances

Communication

Relationship management

Negotiation

Presentation

Analytical thinking

Digital literacy

Languages: Dutch

Formation

Technical bachelor’s degree (Chemistry)

Outils

Dynamics 365

Microsoft Office

Description du poste

Your role

As an Inside Sales Representative , you are responsible for managing and developing a portfolio of customers within your industry segment. This is an inside sales role where you build strong relationships through digital channels and drive commercial growth.

You combine commercial acumen with analytical insights and digital tools to deliver excellent customer value.

What will you do?

Customer & Principal relationship management & sales growth

• Grow, build and maintain customer and principal relationships via phone and online tools
• Understand customer (technical) needs and identify commercial opportunities
• Develop new accounts in line with business growth strategy

Commercial follow-up

• Negotiate prices and volumes
• Achieve annual sales targets
• Ensure pricing data is accurate and up to date in CRM

Digital customer engagement

• Use CRM (Dynamics 365) and integrated Microsoft tools daily
• Promote the use of Customer Portal and e-Lab
• Deliver a best-in-class digital customer experience

Data & analysis

• Gather and analyze market, product and competitor information
• Translate insights into actionable business strategies

Administration & control

• Maintain accurate customer and product data in CRM
• Monitor payment terms and financial risks
• Collaborate with internal stakeholders (marketing, technical, SHEQ, ...)

Sustainability & optimization

• Contribute to sustainability initiatives and KPIs
• Continuously improve processes and ways of working

Who are you?

• Technical bachelor's degree (preferably in Chemistry)
• Around 3 years of experience in a commercial role
• Digitally savvy (CRM Dynamics 365, Microsoft tools, customer platforms)
• Strong communication and relationship-building skills
• Analytical mindset with a commercial drive
• Good negotiation and presentation skills
• Fluent in Dutch and English
• Able to work under pressure and manage priorities