Inside Sales Representative

Azelis Group; Merelbeke; On-site; EUR 42,000 - 60,000; Full time

Job summary

Azelis Group is seeking an Inside Sales Representative to manage and grow a portfolio of customers within the industry segment. This role is digital-focused, building relationships through online channels to drive commercial growth.

You will combine commercial acumen with analytical insights and use digital tools to deliver customer value. Your responsibilities include managing customer and principal relationships, negotiating prices, achieving sales targets, and leveraging CRM Dynamics 365 and

Qualifications

• Bachelor's degree in a technical field, preferably Chemistry.
• Around 3 years of sales/commercial experience.
• Digitally savvy with CRM Dynamics 365, Microsoft tools and customer platforms.
• Fluent in Dutch and English.

Responsibilities

• Relationship management and sales growth with customers and principals.
• Negotiate prices and volumes to achieve annual targets.
• Utilise CRM Dynamics 365 and Microsoft tools for digital engagement.
• Gather market, product and competitor data and translate into actions.
• Maintain accurate customer and product data in CRM; monitor payment terms.
• Support sustainability initiatives and continuous process improvements.

Skills

Digital literacy

Analytical mindset

Strong communication

Negotiation skills

Education

Technical bachelor's degree

Tools

CRM Dynamics 365

Microsoft tools

Job description

Your role

As an Inside Sales Representative , you are responsible for managing and developing a portfolio of customers within your industry segment. This is an inside sales role where you build strong relationships through digital channels and drive commercial growth.

You combine commercial acumen with analytical insights and digital tools to deliver excellent customer value.

What will you do?

• Customer & Principal relationship management & sales growth
  • Grow, build and maintain customer and principal relationships via phone and online tools
  • Understand customer (technical) needs and identify commercial opportunities
  • Develop new accounts in line with business growth strategy
• Commercial follow-up
  • Negotiate prices and volumes
  • Achieve annual sales targets
  • Ensure pricing data is accurate and up to date in CRM
• Digital customer engagement
  • Use CRM (Dynamics 365) and integrated Microsoft tools daily
  • Promote the use of Customer Portal and e-Lab
  • Deliver a best-in-class digital customer experience
• Data & analysis
  • Gather and analyze market, product and competitor information
  • Translate insights into actionable business strategies
• Administration & control
  • Maintain accurate customer and product data in CRM
  • Monitor payment terms and financial risks
  • Collaborate with internal stakeholders (marketing, technical, SHEQ, …)
• Sustainability & optimization
  • Contribute to sustainability initiatives and KPIs
  • Continuously improve processes and ways of working

Who are you?

Technical bachelor’s degree (preferably in Chemistry)
Around 3 years of experience in a commercial role
Digitally savvy (CRM Dynamics 365, Microsoft tools, customer platforms)
Strong communication and relationship-building skills
Analytical mindset with a commercial drive
Good negotiation and presentation skills
Fluent in Dutch and English
Able to work under pressure and manage priorities