Implementation Consultant / Functional Analyst

Harmoney; Oost-Vlaanderen; Hybrid; EUR 33,000 - 59,000; Full time

Benefits offered by this job

Tesla Model Y

Mobility budget

32 days annual leave

MacBook

Smartphone

Hybrid work from Ghent office

Job summary

Harmoney is seeking an Implementation Analyst to bridge the gap between customers, product, and engineering for KYC/AML deployments. You will translate real-world compliance processes into actionable user stories and configure the Harmoney platform accordingly.

You will own testing, validate results before sign-off, and push back on bespoke requests in favor of scalable features. Strong English plus Dutch or French is required, with hands-on KYC/AML experience and a proactive ownership mindset.

Qualifications

• Hands-on KYC/AML experience: onboarding, screening, EDD, alert handling.
• Demonstrated ability to turn requirements into stories for engineers.
• Experience working with Jira and Confluence in delivery roles.
• Ability to own and validate implementations before sign-off.

Responsibilities

• Sit with compliance and risk teams to map their workflows to user stories for engineers.
• Configure Harmoney platform for KYC/AML processes; focus on configuration, not code.
• Own testing and validation before customer sign-off; find issues before production.
• Push back on bespoke requests; prefer scalable product features over one-offs.
• Create user guides and knowledge base articles to pre-empt questions.

Skills

KYC/AML

Jira

Confluence

Ownership

Requirements workshops

Fluent English

Dutch or French

Tools

REST APIs

Postman

DevTools

Job description

You've lived inside a KYC process. Now come build better ones. If you've ever tracked client onboarding across seven spreadsheets, chased a UBO structure through three registries, or quietly hoped nobody would audit the folder called final_v4_DEF, you already understand our customers better than most consultants ever will.

Harmoney is the compliance orchestrator for the whole counterparty lifecycle: onboarding, monitoring, offboarding, in one auditable flow. €10M Series A raised, and Belfius, Baloise, AG Insurance and Swiss Life already run on us. Your job is to turn what compliance teams need into software that actually does it.

The job, in one line

You sit between customer, product and engineering, and you're the reason a live implementation actually works.

What you'll do

• Sit with compliance and risk teams, understand their real process, and translate it into user stories that engineers can build.
• Configure the Harmoney platform to fit their KYC and AML workflows. Configuration, not custom code.
• Own testing and validation before the customer signs off. If it breaks in production, you'd rather have found it first.
• Push back when a customer asks for something that should be a product feature instead of a one-off. Scalable beats bespoke.
• Write the user guides and knowledge base articles, so the answer exists before the question does.

The honest part

You'll juggle multiple implementations at once. Customers will change their mind in week six. Some requirements will arrive as a screenshot of a screenshot. And you'll occasionally be the person who tells a client their current process cannot be automated, because it was never really a process.

If turning that mess into structure is the part you enjoy, this is a good job. If you want a tidy backlog handed to you, it isn't.

You'll thrive here if you

• Have hands-on experience in KYC and AML. You've done the work yourself: client onboarding, screening, EDD, alert handling. Compliance officer, analyst, MLRO team, onboarding specialist. This one is non-negotiable.
• Have 2+ years as a business, functional, product or delivery analyst, or as an implementation consultant.
• Like turning ambiguity into structure, and can hold your ground in a requirements workshop.
• Are comfortable in Jira and Confluence.
• Speak fluent English plus native-level Dutch or French.
• Take ownership without waiting to be asked.

Nice to have Experience with TPRM (third party risk management). REST APIs, Postman or browser DevTools. Software testing and QA. AI tools you actually use to work faster.

What you get

• Salary scale C1 (3.000 - 5.300 eur gross/month), plus a Tesla Model Y or mobility budget, 32 days of annual leave, MacBook and smartphone
• A flat, down-to-earth team with approachable leadership and real ownership
• Complex, real-world problems and a modern stack, so your brain stays busy
• Hybrid from our Ghent office, flexible on location for the right person