Hybrid Technical Services Resource Planner (Field Ops)

Dover Corporation; Antwerpen; Hybride; EUR 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Annual pay reviews

Pension

Work From Home options

Employee assistance programme

Résumé du poste

Markem-Imaje, part of Dover Corporation, is seeking a Technical Services Resource Planner for a hybrid role in Schoten, Belgium.

You will create service orders, allocate field service resources, and manage SAP FSM/ECC planning to maximize efficiency and customer satisfaction.

Fluency in Dutch and English is required, with strong organizational skills and experience using SAP and MS Office.

Qualifications

• Experience in resource planning in fast-paced environments with strong administrative focus.
• Fluent in Dutch and English; French useful but not required.
• Proven experience with SAP ECC and SAP FSM.
• Strong organizational skills and ability to set priorities.

Responsabilités

• Create service orders and allocate Field Service Resources to respond to customer requests.
• Maintain SAP FSM planning board to optimize resource efficiency and responsiveness.
• Process installations, repairs, and scheduling in SAP ERP system.
• Manage Service Contract details, parts ordering, and preventive maintenance schedules.
• Handle invoicing steps and credit validation; obtain purchase orders.
• Check service stock availability and coordinate advanced shipments and returns of parts.
• Prepare and send quotations for services to customers.

Connaissances

Resource planning

Bilingual: Dutch & English

Time management

Customer service

Outils

SAP ECC

SAP FSM

MS Office

Description du poste

Markem-Imaje, part of Dover Corporation, is seeking a Technical Services Resource Planner for a hybrid role in Schoten, Belgium.

You will create service orders, allocate field service resources, and manage SAP FSM/ECC planning to maximize efficiency and customer satisfaction.

Fluency in Dutch and English is required, with strong organizational skills and experience using SAP and MS Office.