Head of Mobility Product Management

Ascom; Zaventem; On-site; EUR 120,000 - 180,000; Full time

Job summary

Ascom seeks a strategic Head of Mobility Product Management to steer the global Mobility portfolio, shaping value with R&D, Sales, Marketing and regional teams. You will translate customer needs into innovative products and drive profitable growth across healthcare and frontline environments.

The role combines strategic thinking, customer engagement, and commercial accountability with leadership of a high-performing product team, spanning hardware, software and services.

Qualifications

• Senior product leadership experience within a technology-driven organisation.
• Strong track record of defining product strategy and translating it into measurable business outcomes.
• Experience managing complex portfolios across hardware, software and services.
• Strong commercial and financial judgement, including business case development and investment prioritisation.
• Experience in roadmap governance, product lifecycle management and portfolio decision-making.
• The ability to work closely with engineering, commercial and customer-facing teams.
• Clear, credible communication and the ability to influence in a global matrix organisation.
• Experience leading, coaching and developing product management teams.

Responsibilities

• Define and drive the portfolio strategy for Mobility.
• Own the global Mobility roadmap and prioritisation process.
• Balance innovation with customer requirements, cybersecurity and lifecycle needs.
• Develop business cases and guide pricing, packaging and migrations.
• Represent customers in market intelligence and feedback loops.
• Lead product definition, discovery and validation activities.
• Manage lifecycle strategies and portfolio simplification efforts.
• Build and develop product management teams across Mobility.

Skills

Strategic product leadership

Portfolio management

Cross-functional collaboration

Business case development

Roadmap governance

Communication & influence

People leadership & coaching

Education

Degree in Business/Engineering/Technology

Job description

Drive the future of critical communications and mobility solutions

At Ascom, we help organisations improve outcomes through intelligent communication and workflow solutions. For more than 160 years, we have supported environments where every second matters by connecting people, information and technology.

We are looking for a strategic and commercially minded Head of Mobility Product Management to lead the global direction of our Mobility portfolio. This is an opportunity to shape mission-critical communication solutions used by healthcare professionals and other frontline workers around the world.

If you are passionate about mobility, connected technology and developing high-performing product teams, we would welcome your application.

The opportunity

As the global business owner for Ascom's Mobility portfolio, you will define what we build, why we build it and how it creates value for customers. Working closely with R&D, Sales, Marketing, Strategic Alliances and regional teams, you will translate customer needs and market opportunities into innovative products and profitable growth.

This highly visible global leadership role combines strategic thinking, customer engagement, innovation, commercial accountability and team leadership.

The portfolio includes

• Myco smart devices
• DECT and VoWiFi handsets
• Paging solutions
• Alarm management capabilities
• Personal safety solutions
• Mobility software and associated cloud services

What You'll Be Responsible For

Define and drive the portfolio strategy

• Develop and maintain the long-term vision and strategy for the Mobility portfolio.
• Identify growth opportunities, emerging technologies, market adjacencies and disruptive trends.
• Translate business strategy into product investments and roadmap priorities.
• Ensure the portfolio strengthens Ascom's competitive position in the market.

Own the global roadmap

• Lead the global Mobility roadmap and portfolio prioritisation process.
• Evaluate customer needs, market opportunities and investment proposals.
• Balance innovation with customer requirements, cybersecurity, sustainability and lifecycle considerations.
• Drive informed product decisions supported by data, customer insight and business value.

Deliver commercial success

• Support portfolio revenue growth, profitability and market-share objectives.
• Develop and evaluate business cases for strategic investments.
• Guide pricing, packaging, migration and lifecycle decisions.
• Monitor product performance and drive profitable portfolio evolution.

Represent customers and the market

• Build trusted relationships with customers, partners and industry stakeholders.
• Lead market intelligence and competitive analysis activities.
• Identify trends shaping mobility, communications, connected devices and personal safety solutions.
• Ensure customer and market needs are reflected throughout the product lifecycle.

Lead product definition and innovation

• Oversee market requirements and product requirements.
• Champion customer-focused discovery, user experience and validation activities.
• Ensure product investments solve meaningful customer problems.
• Partner with R&D and architecture teams to transform strategy into deliverable solutions.

Manage portfolio lifecycle excellence

• Guide products through introduction, growth, maturity and retirement.
• Develop sustainable lifecycle, migration and portfolio simplification strategies.
• Align portfolio decisions with operational, quality and supply-chain considerations.
• Continuously improve product management processes and governance.

Enable successful launches

• Work with Marketing, Sales, Services and customer-facing teams to support successful global launches.
• Ensure sales enablement, training, documentation, technical support and service readiness.
• Act as an ambassador for the Mobility portfolio internally and externally.
• Support key customer opportunities and strategic bids.

Build and develop the team

• Lead, coach and develop Product Managers across the Mobility domain.
• Build product management capabilities, best practices and effective ways of working.
• Foster collaboration, innovation and customer-centered, data-informed decision-making.
• Create an environment where diverse perspectives contribute to better products and decisions.

What We're Looking For

We value potential as well as experience. If you meet many, but not all, of the requirements below, we encourage you to apply.

Essential Experience

• Senior product leadership experience within a technology-driven organisation.
• A strong record of defining product strategy and translating it into measurable business outcomes.
• Experience managing complex portfolios across hardware, software and services.
• Strong commercial and financial judgement, including business case development and investment prioritisation.
• Experience in roadmap governance, product lifecycle management and portfolio decision-making.
• The ability to work closely with engineering, commercial and customer-facing teams.
• Clear, credible communication and the ability to influence in a global matrix organisation.
• Experience leading, coaching and developing product management teams.

Experience that would be advantageous

• Healthcare technology or clinical communications.
• Enterprise mobility solutions or telecommunications.
• Connected devices and hardware platforms.
• SaaS and cloud-based services.
• Personal safety, workflow or communication technologies.
• Experience managing products in complex, regulated or mission-critical environments.

Education

• A degree in Business, Engineering, Technology, Healthcare or a related field, or equivalent professional experience.

Why join Ascom?

• A global leadership role with significant strategic influence.
• The opportunity to shape the future of connected healthcare and mission-critical mobility solutions.
• A collaborative and international working environment.
• Flexible working arrangements where possible.
• Opportunities for professional growth and development.
• Meaningful work that supports better healthcare outcomes.

Diversity, equity and inclusion At Ascom, we believe diverse perspectives help us create better solutions for our customers and the communities they serve. We welcome applications from people of all backgrounds, experiences and identities. We are committed to an inclusive recruitment process and a workplace where everyone can thrive. If you require any adjustments during the recruitment process, please let us know and we will work with you to provide appropriate support.

Ready to shape the future of critical communications and mobility?