Global Level 2 Service Desk Engineer

Altia; Brussel; On-site; EUR 32,000 - 44,000; Full time

Benefits offered by this job

International project

Career growth

Continuous learning

Flexible autonomy

People-centered culture

Job summary

ALTIA is seeking a Junior Service Desk Agent Level 2 to join a dynamic, international team. You will work in a technical, collaborative environment with autonomy and opportunities for growth.

The role emphasizes real-world experience, agile practices, and continuous learning as part of delivering impactful digital solutions. Applicants should demonstrate relevant professional experience with concrete examples, and be prepared to describe context, roles, and measurable outcomes in their CV.

Qualifications

• Level 2 service desk experience required with two documented examples including context, role and measurable outcomes.
• Detailed CV references should be provided for each example.
• Familiarity with Tender Specifications / Technical Annex described in postings.

Responsibilities

• Provide Level 2 incident handling and service requests within an international project environment.

Skills

Service desk support

Customer support

Agile

Job description

ALTIA is seeking a Junior Service Desk Agent Level 2 to join a dynamic, international team. You will work in a technical, collaborative environment with autonomy and opportunities for growth.

The role emphasizes real-world experience, agile practices, and continuous learning as part of delivering impactful digital solutions. Applicants should demonstrate relevant professional experience with concrete examples, and be prepared to describe context, roles, and measurable outcomes in their CV.