German-Speaking Support Specialist — Remote in Greece

FH Collective - Academy; Kelmis; On-site; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Relocation package (EU)

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Full remote flexibility

Job summary

FH Collective - Academy seeks a German-speaking customer support professional for relocation to Greece with full remote work options. You will handle empathetic customer support, investigate issues, promote safety, and leverage data to improve user experience.

Fluency in German and English, strong communication, and a solution‑oriented mindset are essential. Training on our digital platforms is provided, and EU relocation support is included.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• Solution-oriented mindset and helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English fluency

Strong communication

Analytical thinking

Solution-oriented

Digital platforms familiarity

Job description

FH Collective - Academy seeks a German-speaking customer support professional for relocation to Greece with full remote work options. You will handle empathetic customer support, investigate issues, promote safety, and leverage data to improve user experience.

Fluency in German and English, strong communication, and a solution‑oriented mindset are essential. Training on our digital platforms is provided, and EU relocation support is included.