French-Speaking Customer Tech Expert | Premium Support

Mercier Consultancy MD; Brussel; Remote; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Relocation package

Training program

Health insurance

13th/14th salary equivalent

Job summary

Mercier Consultancy Group is seeking French-speaking Customer Experts to join Dyson support operations in Greece. You will handle inquiries about premium home electronics, provide expert advice in French, and strive for customer satisfaction through phone, email and chat.

This role includes relocation support to Greece, comprehensive training, health benefits, and a competitive salary with performance bonuses.

Qualifications

• Native or fluent French language is required.
• Excellent communication skills in French.
• Comfort with handling inquiries via phone, email and chat.
• Ability to work remotely within an international team.

Responsibilities

• Act as a brand ambassador for Dyson, delivering premium support in French.
• Handle inquiries about high-end home appliances and technology via phone, email, and chat.
• Troubleshoot technical issues and ensure a seamless customer experience.
• Document customer interactions accurately in the CRM.
• Collaborate with internal teams on product updates.

Skills

French language

Customer service

Remote work

Communication skills

Tools

CRM systems

Job description

Mercier Consultancy Group is seeking French-speaking Customer Experts to join Dyson support operations in Greece. You will handle inquiries about premium home electronics, provide expert advice in French, and strive for customer satisfaction through phone, email and chat.

This role includes relocation support to Greece, comprehensive training, health benefits, and a competitive salary with performance bonuses.