French Speaking Customer Experts for Dyson - Work Remote In Greece

Mercier Consultancy MD; Brussel; Remote; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Relocation package

Training program

Health insurance

13th/14th salary equivalent

Job summary

Mercier Consultancy Group is seeking French-speaking Customer Experts to join Dyson support operations in Greece. You will handle inquiries about premium home electronics, provide expert advice in French, and strive for customer satisfaction through phone, email and chat.

This role includes relocation support to Greece, comprehensive training, health benefits, and a competitive salary with performance bonuses.

Qualifications

• Native or fluent French language is required.
• Excellent communication skills in French.
• Comfort with handling inquiries via phone, email and chat.
• Ability to work remotely within an international team.

Responsibilities

• Act as a brand ambassador for Dyson, delivering premium support in French.
• Handle inquiries about high-end home appliances and technology via phone, email, and chat.
• Troubleshoot technical issues and ensure a seamless customer experience.
• Document customer interactions accurately in the CRM.
• Collaborate with internal teams on product updates.

Skills

French language

Customer service

Remote work

Communication skills

Tools

CRM systems

Job description

French Speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO services, we pride ourselves on delivering bespoke career opportunities that define professional excellence.

Job Overview

We are currently seeking talented individuals for the French Speaking Customer Experts for Dyson position in Greece, representing one of the most innovative names in the consumer electronics industry. This is a unique opportunity to join an elite team and provide world-class support for Dyson’s sophisticated portfolio of technology, all while enjoying the Mediterranean lifestyle through our supported jobs in Greece.

Key Responsibilities

• Act as a brand ambassador for Dyson, providing premium support within the consumer electronics sector.
• Manage inquiries regarding high-end home appliances and innovative technology via phone, email, and chat.
• Troubleshoot technical issues for customers, ensuring a seamless experience with Dyson products.
• Maintain a high level of customer satisfaction by delivering professional and expert advice in French.
• Document customer interactions accurately within our advanced CRM systems.
• Collaborate with internal teams to stay updated on the latest developments in the consumer electronics market.
• Strive to meet and exceed personal and team-based KPIs and quality assurance standards.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or work permit for employment in Greece.
• A genuine passion for consumer electronics and modern technology.
• Excellent communication skills with an empathetic and solution-oriented approach.
• Proficiency in computer navigation and digital communication tools.
• Ability to thrive in a remote work environment while remaining part of a highly engaged, international team.

Benefits

What We Offer

• Competitive Monthly Salary plus monthly performance bonus incentives.
• Exceptional financial stability with 2 extra salaries per year (13th and 14th salary).
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Comprehensive, fully paid training program to master Dyson’s product range.
• Full health insurance coverage and additional employee benefits.
• A career-defining role within the thriving sector of French-speaking jobs.
• Continuous professional development and opportunities for career progression.

Life in Greece

Choosing one of our French-speaking jobs in Greece means choosing an unparalleled quality of life. With its legendary sunshine, vibrant history, and stunning coastal landscapes, Greece offers a Mediterranean lifestyle that is the envy of Europe. Whether you are exploring ancient ruins or enjoying a coffee in a bustling square, living in Greece provides a perfect harmony between professional growth and personal enrichment.

Beyond the career advantages, moving to Greece allows you to immerse yourself in a culture known for its world-class gastronomy and warm hospitality. Our relocation support ensures your move to Greece is seamless and stress-free, allowing you to settle in quickly and experience the very best of what this historic country has to offer. Join our community of international professionals and transform your career in beautiful Greece.