French Speaking Customer Experts for Dyson - Work Remote In Greece

Mercier Consultancy Group; Belgique; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Comprehensive training

Health insurance

13th/14th salaries

Career progression

Job summary

Mercier Consultancy Group is seeking French-speaking Customer Experts to support Dyson in Greece. This remote, international role comes with relocation assistance and a comprehensive training program.

You will handle inquiries across phone, email, and chat, solving technical issues and documenting interactions in our CRM. Join an engaged multinational team and contribute to customer satisfaction while meeting KPIs and quality targets.

Qualifications

• Native or fluent French (spoken and written) mandatory.
• EU passport or work permit for Greece.
• Passion for consumer electronics and modern technology.
• Excellent communication with empathetic, solution-oriented approach.
• Proficiency with computers and digital communication tools.
• Ability to thrive in a remote, international team.

Responsibilities

• Act as a brand ambassador for Dyson and provide premium support for Dyson’s consumer electronics.
• Handle inquiries via phone, email, and chat.
• Troubleshoot technical issues to ensure a seamless customer experience.
• Document customer interactions accurately in the CRM.
• Collaborate with internal teams on product updates and processes.
• Aim to meet and exceed personal and team KPIs and QA standards.

Skills

French-speaking

Customer support

Communication

CRM software

Remote work

Tools

CRM systems

Job description

French Speaking Customer Experts for Dyson

Job Overview

We are currently seeking talented individuals for the French Speaking Customer Experts for Dyson position in Greece, representing one of the most innovative names in the consumer electronics industry. This is a unique opportunity to join an elite team and provide world-class support for Dyson’s sophisticated portfolio of technology, all while enjoying the Mediterranean lifestyle through our supported jobs in Greece.

Key Responsibilities

• Act as a brand ambassador for Dyson, providing premium support within the consumer electronics sector.
• Manage inquiries regarding high-end home appliances and innovative technology via phone, email, and chat.
• Troubleshoot technical issues for customers, ensuring a seamless experience with Dyson products.
• Maintain a high level of customer satisfaction by delivering professional and expert advice in French.
• Document customer interactions accurately within our advanced CRM systems.
• Collaborate with internal teams to stay updated on the latest developments in the consumer electronics market.
• Strive to meet and exceed personal and team-based KPIs and quality assurance standards.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or work permit for employment in Greece.
• A genuine passion for consumer electronics and modern technology.
• Excellent communication skills with an empathetic and solution-oriented approach.
• Proficiency in computer navigation and digital communication tools.
• Ability to thrive in a remote work environment while remaining part of a highly engaged, international team.

Benefits

What We Offer

• Competitive Monthly Salary plus monthly performance bonus incentives.
• Exceptional financial stability with 2 extra salaries per year (13th and 14th salary).
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Comprehensive, fully paid training program to master Dyson’s product range.
• Full health insurance coverage and additional employee benefits.
• A career-defining role within the thriving sector of French-speaking jobs.
• Continuous professional development and opportunities for career progression.

Life in Greece

Choosing one of our French-speaking jobs in Greece means choosing an unparalleled quality of life. With its legendary sunshine, vibrant history, and stunning coastal landscapes, Greece offers a Mediterranean lifestyle that is the envy of Europe. Whether you are exploring ancient ruins or enjoying a coffee in a bustling square, living in Greece provides a perfect harmony between professional growth and personal enrichment.

Beyond the career advantages, moving to Greece allows you to immerse yourself in a culture known for its world-class gastronomy and warm hospitality. Our relocation support ensures your move to Greece is seamless and stress-free, allowing you to settle in quickly and experience the very best of what this historic country has to offer. Join our community of international professionals and transform your career in beautiful Greece.