French Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

Mercier Consultancy Group; Belgique; Remote; EUR 22,000 - 33,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Training programs

Performance bonus

Remote work flexibility within Greece

Job summary

Mercier Consultancy Group is seeking French speaking Customer Experts to join Mercedes-Benz in Greece. As the brand ambassador, you will handle high-end client inquiries, provide technical support details, and schedule service appointments across multiple channels.

You should be fluent in French, possess strong communication skills, and be comfortable navigating CRM systems. The role offers training, health coverage, relocation assistance, and the possibility of remote work within Greece.

Qualifications

• Native or fluent French (spoken and written) is mandatory for this role.
• Excellent communication skills and an ability to convey technical automotive concepts clearly.
• Strong digital literacy and experience with professional customer interaction platforms.

Responsibilities

• Act as the primary brand ambassador for Mercedes-Benz, providing unparalleled service to automotive clients.
• Manage complex inquiries regarding vehicle technical support, luxury features, and service scheduling via multiple channels.
• Ensure high levels of customer satisfaction by aligning solutions with the prestige and quality standards of the automotive industry.
• Collaborate with international teams to troubleshoot concerns and provide guidance on new vehicle technologies.
• Maintain detailed records in our CRM system to ensure seamless communication across the global automotive network.
• Uphold the Mercedes-Benz legacy of excellence through proactive communication and professional problem-solving.

Skills

French language

Communication skills

Digital literacy

Customer service

Job description

French Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We specialize in elevating professional careers through exclusive opportunities, including high-demand French-speaking jobs across Europe.

Job Overview

We are seeking dedicated professionals to join our automotive team as French Speaking Customer Experts for Mercedes-Benz position in Greece. This is a unique opportunity to represent a world-class automotive brand while enjoying a life-changing career move within one of the most exciting jobs in Greece.

Key Responsibilities

• Act as the primary brand ambassador for Mercedes-Benz, providing unparalleled service to automotive clients.
• Manage complex inquiries regarding vehicle technical support, luxury features, and service scheduling via multiple channels.
• Ensure high levels of customer satisfaction by aligning solutions with the prestige and quality standards of the automotive industry.
• Collaborate with international teams to troubleshoot concerns and provide guidance on new vehicle technologies.
• Maintain detailed records in our CRM system to ensure seamless communication across the global automotive network.
• Uphold the Mercedes-Benz legacy of excellence through proactive communication and professional problem-solving.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or work permit allowing residency in Greece.
• A genuine passion for the automotive industry and high-end client service.
• Excellent communication skills and an ability to convey technical automotive concepts clearly.
• Strong digital literacy and experience with professional customer interaction platforms.

Benefits

What We Offer

• Competitive Monthly Salary with 13th and 14th salaries paid annually.
• Fully Paid Training programs to sharpen your automotive industry expertise.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided).
• Monthly Performance Bonus linked to service quality.
• Remote work flexibility within Greece.
• Professional development within a global leader in the automotive sector.

Life in Greece

Choosing to work in Greece offers a unique blend of historical richness, stunning Mediterranean coastlines, and a vibrant, sunny climate. As you join our team of French Speaking Customer Experts for Mercedes-Benz, you will find that Greece provides an exceptional quality of life, balancing a modern professional environment with a relaxed, culturally diverse social scene.

Relocating to Greece is a seamless experience with our support, allowing you to immerse yourself in world-renowned culinary traditions and ancient history. Discover why so many professionals are choosing jobs in Greece to accelerate their careers while enjoying a world-class lifestyle. The warmth of the people and the beauty of the landscape make Greece the perfect place to grow.