French-Speaking Content Moderator in Athens

Cbtalents; Luik; Sur place; EUR 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

Relocation support

Competitive salary

Food allowance

Career growth

Well-being support

Résumé du poste

CBTalents in Greece is seeking a French-speaking agent to moderate content, support users, and contribute to AI safety initiatives. You will review reports, handle inquiries via chat and email, and help classify content for better AI performance.

We welcome candidates with strong French skills (C1–C2), good English (B2), and 1–2 years of related experience. Relocation support is available as part of the opportunity.

Qualifications

• Fluent or proficient in French at C1–C2 level.
• English proficiency at B2 level or higher.
• 1–2 years in customer support, content moderation, BPO, or similar.
• Familiarity with online culture, social media, and internet trends.

Responsabilités

• Moderate user-generated content to ensure compliance with community standards and policies.
• Investigate and take action on reports related to abuse, harassment, IP violations, and other breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform inquiries.
• Assist in improving AI safety by reviewing and classifying content, including sensitive scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism and objectivity.

Connaissances

French (C1-C2)

English (B2+)

Online culture familiarity

Customer support/moderation

Description du poste

CBTalents in Greece is seeking a French-speaking agent to moderate content, support users, and contribute to AI safety initiatives. You will review reports, handle inquiries via chat and email, and help classify content for better AI performance.

We welcome candidates with strong French skills (C1–C2), good English (B2), and 1–2 years of related experience. Relocation support is available as part of the opportunity.