Franchise Development & Operations Manager (Master Franchise BENELUX)

Vitology; Belgique; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary package

Dynamic work environment

Direct collaboration with management

Job summary

Vitology is seeking a Franchise Development & Operations Manager to drive growth and development of the franchise network in BENELUX. The role includes strategy development, franchisee recruitment, and creating operational structures. The ideal candidate possesses strong commercial skills, operational proficiency, and the ability to create scalable processes. This position offers a compelling salary and a key role in a dynamic, innovative environment focused on health and entrepreneurship.

Qualifications

• Ability to create processes and structures from scratch with a scalable mindset.
• Strong commercial skills to persuade and close deals.
• Operationally savvy with training and support.
• Basic knowledge or willingness to learn franchise legal aspects.
• Strong communication skills in Dutch and English.

Responsibilities

• Develop and execute a growth strategy for Master Franchise BENELUX.
• Recruit, screen, and contract new franchisees.
• Conduct market analyses and prepare business cases.
• Create a comprehensive Operations Manual.
• Design an onboarding program for new franchisees.

Skills

Commercial skills

Operational proficiency

Process creation

Communication in Dutch

Communication in English

Franchise legal knowledge

Job description

Vitology is Europe’s leading platform for longevity and preventive health. In addition to our physical centers, we are building a digital ecosystem that will form the backbone of our international expansion.

At the heart of this is our own testing protocol, developed to measure biological age and health potential. The results are displayed in a dashboard that, powered by AI, provides personalized recommendations on lifestyle, nutrition, and therapies. Through repeated testing, the AI learns what truly works and continuously refines advice and treatment pathways.

Our ambition? To roll out this system across all our centers and scale it internationally for partners worldwide.

To achieve this, we are looking for a Franchise Development & Operations Manager who will take ownership of this domain from concept to full implementation.

Your role

As Franchise Development & Operations Manager, you are the driving force behind the growth of our franchise network. You combine business development (attracting new franchisees) with operations (manuals, training, follow-up). You establish the structures that ensure franchisees start successfully and continue to grow.

Your responsibilities

• Develop and execute a growth strategy for the Master Franchise BENELUX.
• Recruit, screen, and contract new franchisees.
• Conduct market analyses and prepare business cases.
• Coordinate contractual processes with legal advisors.
• Report on pipeline, leads, and conversions.

Structures & Documentation

• Create a comprehensive Operations Manual.
• Develop the Pre-contractual Information Dossier (PID) and disclosure process (BE/NL).
• Manage franchise contracts and legal documents.
• Create checklists, playbooks, and templates for scalability.

Onboarding & Training

• Design an onboarding program (from contract to opening).
• Organize trainings: operational, commercial, and brand-DNA.
• Guide new franchisees through their first opening.

Field Operations & Support

• Monitor quality and brand consistency.
• Provide regular follow-up and community-building for franchisees.
• Draft version of the Operations Manual completed.
• Pre-contractual Information Dossier and disclosure process established.
• First franchise recruitment campaign launched and pipeline built.
• Onboarding and training plan developed.
• First franchisees in negotiation.

Your profile

• Ability to create processes and structures from scratch with a scalable mindset.
• Strong commercial skills: you can persuade and close deals.
• Operationally savvy: you understand training, manuals, and support.
• Basic knowledge of franchise legal aspects (disclosure, contracts) or willingness to learn quickly.
• Strong communication skills in Dutch and English (French is a plus).
• Entrepreneurial, structured, and hands-on.

What we offer

• The opportunity to help grow a franchise network to 50 locations within 5 years.
• A key role in a scale-up entering a completely new market segment.
• Direct collaboration with management, with significant responsibility and impact.
• Competitive salary package, aligned with experience and ambition.
• A dynamic, innovative work environment where health and entrepreneurship are central.

Apply now

Will you join our Vitology team?

Does this vacancy sound like it was made for you? Apply here and we’ll get in touch with you soon!