Field Services Technician

AIR LIQUIDE INDUSTRIES BELGIUM; Oudergem; Sur place; EUR 42 000 - 54 000; Plein temps

Résumé du poste

AIR LIQUIDE INDUSTRIES BELGIUM is seeking a Field Service Technician to carry out services and maintenance at customer installations and perform assembly/dismantling when required.

The role involves preventive and corrective maintenance, on-site testing and troubleshooting, and reporting with customer sign-off while ensuring IMS compliance and environmental standards.

Qualifications

• Experience in field service maintenance at customer sites.
• Able to perform preventive and corrective maintenance across gas equipment.
• Strong communication and reporting capabilities.

Responsabilités

• Perform preventive maintenance according to schedule and with subcontractors if needed.
• Diagnose and repair equipment faults and document actions with customer sign-off.
• Ensure IMS quality and safety procedures are followed on site.
• Report data to SAP and maintenance planners; prepare intervention reports.
• Participate in on-call rotation and support assembly/dismantling when required.

Connaissances

Field service expertise

Maintenance planning & reporting

Customer interaction

Problem solving

Outils

SAP

Description du poste

The Field Service Technician is responsible for carrying out services and maintenance at Customer Installations and where applicable as well for assembly and dismantling.Will maintain, repair and perform scheduled and unscheduled maintenance of Air Liquide installations (PG,Cryo, bulk & On Sites) and equipment at customer sites within the assigned budget.He/She executes the maintenance work according to procedures and standards. After each work execution, the technician manages his intervention report signed by the customers and communicates with the Maintenance Planner to ensure quality and integrity of the data.Provide On-site support for testing, and troubleshooting.He/she provides a high level of quality of service to customers in the assigned area and ensures legal and IMS compliance.He/she implements the environmental legislation, works in line with the ISO 14001 standard, , respects the good environmental practices and shows a positive attitude with regard to the preservation of the environment

Performs preventive & corrective maintenance

• Executes preventive maintenance according to planning, with sub-contractor if required.
• Performs the all kind of maintenance work on PG, Bulk & On Sites according procedure and standard
• Contact the maintenance planners if corrective maintenance is required.
• Prepares reports and obtains the customer signature on maintenance intervention report.
• Confirms data in SAP (kilometers-time-spare parts used-cause of failure...)

Repairs and troubleshooting of equipment failures

• The FST will execute the intervention once the work is confirmed by the maintenance planner and spare parts are available.
• Will analyzes and identifies malfunctions as well determines the necessary repairs, and carries them out (with subcontractor if applicable).
• Will communicate the spare parts used and obtain the intervention report signed by the customer.

Ensures all quality & safety procedures are followed

• Understands and adheres to all relevant IMS procedures within the scope of their qualifications
• Ensures Compliances and applies IMS and legal rules.
• Knows and respects the country SOPs and standards

Reports accurate and up-to-date maintenance information

• Communicates with the Maintenance planner to ensure quality and integrity of the data.
• Confirms completion of work after site visit
• Writes consolidated reports on quality defects and customer complaints

Communicates potential problems that may affect safety, reliability & quality

• Identifies through experience and troubleshooting analysis the dysfunctionment of gas equipments
• Observes work area(s) and is alert to and avoids unsafe behaviors and conditions or other hazards
• Participates in corrective measures when appropriate or authorized

Face to face with the customers & internal sales force

• Communicates professionally and respectfully with customers.
• Supports the project team with assembly and dismantling if applicable, as well as new or retrofit PG, Bulk, on Site, cryo or MGPS projects.
• Respects and promotes the Zero safety incident goal
• Ensure operational readiness of service vehicles, PPE, tools, and work equipment.
• Participate in an on-call rotation to provide support outside of normal business hours