Field Service Engineer / Technician + Onsite Engineer

Atlas Copco; Oost-Vlaanderen; Remote; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive rewards

Health & wellbeing programs

Career growth opportunities

Job summary

Edwards Vacuum, part of the Atlas Copco Group, seeks a Field Service Engineer for the Benelux region. The role involves installation, commissioning and maintenance of Edwards Vacuum products, with frequent travel across Belgium, Luxembourg and the Netherlands and some European travel.

A strong customer-orientation and mentoring skills are key. Ideal candidates have a mechanical/electromechanical/electronics degree and at least 2 years in field service, plus fluency in English and Dutch; French

Qualifications

• Degree in mechanical, electromechanical or electronics.
• Minimum 2 years in a field service role, ideally customer-facing.
• Willing to travel across the region, including overnight stays and occasional Europe travel.
• English and Dutch language skills required; French desirable.

Responsibilities

• Install, commission, maintain, and troubleshoot Edwards products to high standards.
• Travel across Belgium, Luxembourg and the Netherlands with overnight stays; some Europe travel.
• Build strong customer relationships and act as a trusted technical partner.
• Lead advanced fault-finding and resolve issues within agreed timeframes.
• Promote safety, compliance, and continuous improvement in all activities.
• Mentor team members and deliver training to customers.
• Document service activities accurately and manage workflows in Edwards systems.

Skills

Technical expertise

Travel willingness

Problem solving

Quality orientation

Mentorship

Communication

Tech literacy

Professional attitude

Education

Degree in Mechanical/Electromechanical/Electronics

Job description

Field Service Engineer - Benelux

Join Us – Field Service Engineer (Vacuum Technique Service)

At Edwards, part of the Atlas Copco Group, we’re looking for a dedicated Field Service Engineer to join our Europe General Vacuum Customer Center, to help drive the growth of our Vacuum Technique Service program by ensuring our customers receive outstanding support every time. You can be based in Flanders or Hainaut (Belgium), or in Zeeland (the Netherlands).

This position requires regular overnight stays to avoid long travel times and extensive travel across the region of Belgium and Netherlands, and some European travel, to meet service commitments and customer needs.

What You’ll Do:

• Install, commission, maintain, and troubleshoot Edwards products to the highest standards.
• Travel extensively across Belgium, Luxembourg and the Netherlands (with regular overnight stays and some European travel) to provide timely, on-site support.
• Build strong customer relationships and act as a trusted technical partner.
• Lead advanced fault-finding and ensure issues are resolved within agreed timeframes.
• Promote safety, compliance, and continuous improvement in all activities.
• Mentor team members and deliver training to customers.
• Accurately document service activities and use Edwards systems to manage workflows.

To succeed, you will need

• Technical Expertise & Customer Focus: You combine strong technical skills with a genuine passion for delivering outstanding service.
• Open to travel: Comfortable working autonomously and travelling regularly across the region, including overnight stays.
• Problem-Solver: Skilled at diagnosing and resolving complex issues while maintaining positive customer engagement.
• Quality-Driven: Committed to excellence, continuous improvement, and exceeding customer expectations.
• Mentor & Collaborator: Able to coach others and share technical knowledge effectively.
• Great Communicator: Clear, confident communication skills with proficiency in English (basic level required).
• Tech-Savvy: Computer literate and confident interpreting technical documentation.
• Qualified Professional: Degree in Mechanical, Electromechanical, or Electronics discipline.
• Experienced: Minimum 2 years in a field service role, ideally customer-facing.
• Languages: English and Dutch required; French highly desirable.

In return, we offer

• A Culture Built on Trust & Accountability: We empower you to take ownership and make an impact.
• Lifelong Learning & Career Growth: Continuous development opportunities to help you thrive.
• Innovation Powered by People: Your ideas drive progress and shape the future.
• Comprehensive Rewards: Competitive compensation and benefits designed to support you.
• Health & Well-being First: Programs and resources to keep you balanced and energized.

Job location

Role is fully remote due to the travel requirements. Location: Flanders or Hainaut (Belgium), or in Zeeland (the Netherlands).

Uniting Curious Minds

Achter elke innovatie zitten mensen die samenwerken om de toekomst vorm te geven. Met carrières die bruisen van initiatief en levenslang leren, brengen wij curious minds samen en jij kan één van hen zijn.