Field Service Engineer: PLC & Networking - Baggage

OSI Systems, Inc.; Brussel Hoofdstad; Ibrido; EUR 51.000 - 53.000; Tempo pieno

Descrizione del lavoro

Rapiscan, an OSI Systems, Inc. company, seeks a Service Engineer to install, service and support RTT and CT product lines with a strong PLC and networking emphasis.

You will engage with customers across Europe, coordinate with distributors, and provide L4 on-site and remote technical support as part of Rapiscan’s Advanced Detection Systems program. The role covers PLC programming, system integration, and multi-disciplinary installation tasks, with extensive travel and security clearance

Competenze

• A strong communicator with excellent written and oral communication skills. Able to articulate both the Product and Process to any Customer or Programme Stakeholder.
• Experience with installing, configuring, and troubleshooting MS Windows based servers and workstations will be an advantage.
• Experience with MHE or BHS is an advantage.
• Experience with networking, matrices, servers.
• Must have experience programming and integrating PLC systems (Profibus, Profinet etc).
• Must have experience in a field service engineer role.
• Ability to obtain airport security passes essential (some require a Criminal Record check).

Mansioni

• Integrate Rapiscan’s Advanced Detection Systems (ADS) into Baggage / Material Handling Systems (BHS) via programming and configuring PLCs.
• Commission Rapiscan’s ADS equipment; possible involvement in integration of Rapiscan’s BPI equipment.
• Provide service support covering PLC, Servers, Network, IT and Workstation issues.
• Assist Installation and service support of Rapiscan’s Advanced Detection Systems (ADS) at our customer’s premises primarily throughout Europe but could include overseas and UK (primarily with PLC & networking but could be asked to assist with mechanical works on the installation side).
• Carry out L4 corrective maintenance on-site at our customers’ premises primarily throughout Europe but could include overseas and UK.
• Involvement with Server installations and configurations.
• Provide L4 remote technical support when required.
• Engage with all internal departments, and externally with our customers and / or Distributors on service-related matters.
• Provide regular reports on service activity.
• Feedback to Engineering, Product Line Management and QA as part of our continuous improvement programme.
• Liaising with clients, both at operational and executive levels, for designing, implementing, and testing of new functions, as well as coordinating testing.
• Assisting or leading high-level investigations in other such as mechanical, electrical, and process control.
• Leading on-site works including occasional involvement with coordination and leading.
• Participating in meetings for the commissioning stages and testing stages, representing Rapiscan at both a technical and project management level regarding pending works as defined contractually (fibre optics installation stages, mechanical installations, design specifications.)
• Involvement in assisting the client in devising a Concept of Operations document based on the Functional Design Specification Document for better implementation of Rapiscan equipment.
• Liaising and forming working relationships with the main systems integrators as to leverage said relationships wherever they are needed for quick resolution of contractual obligations without resorting to penalties or client implication.
• Liaising between sales to projects to customers; providing updates to customers related to requested functionality.
• Any other departmental ad-hoc duties when required.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Conoscenze

Strong communicator

Networking

Field service

PLC programming

Formazione

PLC programming qualification

IT or Engineering qualification

Multi-disciplinary knowledge

Strumenti

RsLogix

Allen Bradley

Linux

Descrizione del lavoro

Rapiscan, an OSI Systems, Inc. company, seeks a Service Engineer to install, service and support RTT and CT product lines with a strong PLC and networking emphasis.

You will engage with customers across Europe, coordinate with distributors, and provide L4 on-site and remote technical support as part of Rapiscan’s Advanced Detection Systems program. The role covers PLC programming, system integration, and multi-disciplinary installation tasks, with extensive travel and security clearance