Field Service Engineer – Controls

Jobtailor; Sint-Niklaas; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Jobtailor is seeking a Field Service Engineer to troubleshoot PLC-controlled machinery and automate systems globally. You will diagnose complex issues, perform preventive maintenance, and support installations at customer sites worldwide.

Role requires travel, strong communication in English and Dutch, plus a basic French. A technicalElectrical/Automation background and 3+ years of experience are essential. Training will be provided to customers on operation and maintenance.

Qualifications

• Minimum 3 years of experience in a Field Service, Controls Engineering, Automation, or similar technical role.
• Technical qualification in Electrical Engineering, Automation, Mechatronics, Industrial Controls, or related discipline.
• Experience troubleshooting PLC-based systems and industrial automation equipment.
• Ability to read and interpret electrical schematics, wiring diagrams, pneumatic drawings, and technical documentation.
• Experience in food processing, manufacturing, packaging, or industrial machinery environments is advantageous.

Responsabilités

• Troubleshoot, diagnose, and perform corrective maintenance on electrical, pneumatic, and PLC-controlled systems.
• Carry out preventive maintenance, equipment rebuilds, upgrades, and optimization activities.
• Support installations, commissioning, and start-up at customer sites worldwide.
• Provide technical training to customers in English, French, and Dutch.
• Diagnose complex automation issues and implement sustainable solutions.
• Follow health, safety, and food safety requirements; maintain high standards.
• Document service activities with reports, findings, and recommendations.
• Identify spare parts and suggest upgrades to improve performance.
• Build strong customer relationships as a trusted technical advisor.
• Collaborate with Technical Support, Engineering, Project Management, and Customer Care.
• Provide flexible support including weekend work and emergency responses.

Connaissances

PLC troubleshooting

Electrical systems

Pneumatic systems

Analytical thinking

Problem solving

Communication skills

Independent work

Global travel

English & Dutch fluency

French basic

Travel with license

Description du poste

Responsibilities

• Perform troubleshooting, diagnostics, and corrective maintenance on electrical, pneumatic, and PLC‑controlled systems.
• Carry out preventive maintenance, equipment rebuilds, upgrades, and optimization activities.
• Support equipment installations, commissioning, and start‑up activities at customer sites worldwide.
• Deliver technical training to customers on equipment operation, maintenance, and troubleshooting in English, French, and Dutch.
• Diagnose complex automation and controls issues, identifying root causes and implementing sustainable solutions.
• Follow all JBT Marel and customer health, safety, and food safety requirements, maintaining the highest standards at all times.
• Document all service activities accurately, including reports, findings, recommendations, and improvement opportunities.
• Identify spare parts requirements and recommend upgrades or modifications to improve equipment performance.
• Build and maintain strong customer relationships, acting as a trusted technical advisor.
• Collaborate closely with Technical Support, Engineering, Project Management, and Customer Care teams to ensure successful project execution and service delivery.
• Provide flexible support, including weekend work and occasional emergency response activities when required.

Requirements

• Strong troubleshooting experience with PLC‑controlled machinery and industrial automation systems.
• Solid knowledge of electrical and pneumatic systems.
• Excellent analytical and problem‑solving skills.
• A proactive and hands‑on approach to technical challenges.
• Strong communication and interpersonal skills with the ability to build customer trust.
• The ability to work independently while maintaining close collaboration with global teams.
• Flexibility to travel extensively on a global basis and support customer needs outside standard working hours when required.
• Technical qualification in Electrical Engineering, Automation, Mechatronics, Industrial Controls, or a related discipline.
• Minimum 3 years of experience in a Field Service, Controls Engineering, Automation, or similar technical role.
• Experience troubleshooting PLC‑based systems and industrial automation equipment.
• Ability to read and interpret electrical schematics, wiring diagrams, pneumatic drawings, and technical documentation.
• Experience working in food processing, manufacturing, packaging, or industrial machinery environments is advantageous.
• Fluent in English and Dutch, both written and spoken.
• A basic level of French is required too.
• Valid driver's license and passport with the ability to travel internationally.