Executive VIP Travel Concierge - Remote

Perk; Belgique; Remote; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Perk is seeking an outstanding Executive / VIP Business Travel Consultant to deliver elite, seven-star service to senior leaders and high-value corporate clients. This role focuses on personalised travel arrangements rather than transactional bookings.

The ideal candidate brings hospitality or luxury service experience and a solid background in GDS systems, contact centre operations, and executive travel. This remote, fixed-term position supports a global client base with relocation assistance

Qualifications

• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar).
• GDS experience (Amadeus, Sabre, Galileo or similar).
• Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT.
• Exceptional communication skills with a polished, confident, and discreet style.
• Ability to remain calm, decisive, and solutions-focused in high-pressure situations.
• Strong organisational skills and attention to detail.

Responsibilities

• End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests
• Providing expert recommendations aligned to traveller preferences, company policy, and duty of care
• Handling urgent and high-impact travel disruptions with speed, empathy, and precision
• Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment
• Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence
• Building long-term relationships with Executive travellers through consistent, high-quality service
• Collaborating closely with peers to maintain a high-performance, elite service culture

Skills

High-touch premium service

GDS experience

Contact centre metrics

Excellent communication

Calm under pressure

Organisational skills

Job description

Perk is seeking an outstanding Executive / VIP Business Travel Consultant to deliver elite, seven-star service to senior leaders and high-value corporate clients. This role focuses on personalised travel arrangements rather than transactional bookings.

The ideal candidate brings hospitality or luxury service experience and a solid background in GDS systems, contact centre operations, and executive travel. This remote, fixed-term position supports a global client base with relocation assistance