Event Tech Coordinator (Cvent Website Builder)

MCI Brussels; Brussel; Sur place; EUR 42 000 - 60 000; Plein temps

Résumé du poste

MCI Brussels is seeking an Event Tech Coordinator (G1) who will lead the Cvent build of registration websites and mobile apps, coordinate the full delegate journey from registration to onsite check‑in, and serve as the primary contact for clients on the digital and delegate aspects of each project.

You will work closely with the Corporate Division Director and the Senior Event Coordinator within a dynamic, international team, contributing to data‑driven insights, GDPR‑compliant processes, and

Qualifications

• 2–4 years of experience in events, MICE, hospitality or digital project coordination.
• Hands-on experience with Cvent or similar event-tech platforms or web-building (WordPress, Wix, Squarespace) and willingness to learn Cvent quickly.
• Professional working proficiency in English (C1 minimum).
• Eligible to work in the EU.

Responsabilités

• Design, build and maintain event registration websites, email campaigns and mobile apps in Cvent, working on several concurrent projects.
• Manage registration processes and attendee databases (data cleansing, segmentation, GDPR‑compliant handling).
• Test sites before go‑live and troubleshoot issues pre‑event and onsite to ensure client success.
• Deliver pre, during and post‑event analytics and reports.
• Coordinate the end‑to‑end delegate journey: registration, hotel allocation, transfers, dietary and accessibility needs.
• Liaise with hotels, DMCs and transport suppliers; manage rooming lists and arrival/departure manifests.
• Handle delegate communications (invitations, confirmations, reminders) and support onsite check‑in and badge production.

Connaissances

Event coordination

Cvent

English Proficiency

Attention to detail

EU work eligibility

Outils

Cvent

Aventri

EventsAir

Bizzabo

Splash

RainFocus

WordPress

Wix

Squarespace

HTML/CSS

Description du poste

We are an independent global marketing communications group with a human‑first approach. We connect strategy, creativity, technology and operations to help brands and organisations grow with purpose. Our global network supports more than 1,200 clients across 34 countries, backed by over 35 years of experience. Under the mci group umbrella, our agencies bring together world‑class talent in strategy, creative development, account leadership, technology, production and research to shape meaningful, lasting impact.

MCI Benelux SA is looking for an Event Tech Coordinator (G1), who works closely with the Corporate Division Director, the Senior Event Coordinator and the wider M&E team.

You will lead the Cvent build of registration websites and mobile apps (with senior support on complex projects), coordinate the full delegate journey — from registration through hotel allocation, transfers and onsite check‑in — and act as a point of contact for clients on the digital and delegate side of each project.

Key Responsibilities

Cvent & event technology

• Design, build and maintain event registration websites, email campaigns and mobile apps in Cvent, working on several concurrent projects
• Manage registration processes and attendee databases (data cleansing, segmentation, GDPR‑compliant handling)
• Test sites before go‑live and troubleshoot issues pre‑event and onsite to ensure client success
• Deliver pre, during and post‑event analytics and reports

Delegate management

• Coordinate the end‑to‑end delegate journey: registration, hotel allocation, transfers, dietary and accessibility needs
• Liaise with hotels, DMCs and transport suppliers; manage rooming lists and arrival/departure manifests
• Handle delegate communications (invitations, confirmations, reminders) and support onsite check‑in and badge production

What we are looking for

Must have

• 2–4 years of experience in events, MICE, hospitality or digital project coordination
• Hands‑on experience with Cvent or similar event‑tech / registration platforms (Aventri, EventsAir, Bizzabo, Splash, RainFocus) OR proven web‑building experience (WordPress, Wix, Squarespace, HTML/CSS) and willingness to learn Cvent quickly
• Professional working proficiency in English (C1 minimum)
• Strong attention to detail and ability to manage several concurrent projects under tight deadlines
• Eligible to work in the EU

Nice to have

• Solid Microsoft Excel skills (pivot tables, VLOOKUP/XLOOKUP, reporting)
• Basic HTML / CSS to customise registration pages and emails
• Additional languages are a plus (Spanish, French, German, Italian or Portuguese)
• Experience supporting events onsite (badge printing, check‑in apps, kiosk setup)

Who you are

• Tech‑curious and service‑minded — you think about the delegate experience first and the tool second
• Proactive — you anticipate issues before they reach the client
• A clear, calm communicator with both internal teams and external suppliers

What we offer

• A dynamic and international work environment with multicultural colleagues and clients from different countries
• A competitive salary package
• Continuous training in Cvent and other event‑tech platforms
• Real career growth opportunities within M&E and across MCI's global network

Join us now and be part of a passionate, creative and striving for excellence team! Be an actor in the creation of unforgettable events!