Client Success Manager

Misting, LLC; Antwerpen; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Weezevent, a European leader in ticketing and cashless solutions, is seeking a Client Success Manager M/F based in Antwerp, Belgium. You will be the main contact for event organizers, driving projects from kickoff to post-event review and ensuring client success and attendees enjoy every moment.

You will deploy and manage Weezevent’s suite, plan on-site operations, lead teams, and nurture a diverse portfolio with a focus on satisfaction and long-term retention.

Qualifications

• Experience in event management or client success is preferred.
• Strong communication and organizational skills.

Responsabilités

• Lead end-to-end projects with event organizers.
• Deploy and manage Weezevent’s ticketing, access and cashless systems.
• Coordinate on-site operations and team leadership.
• Ensure client satisfaction and long-term retention.

Connaissances

Project management

Client relations

On-site coordination

Description du poste

Weezevent is the French leader in online ticketing and the European leader in cashless payments. Through all the companies forming up the Weezevent Group, it provides a comprehensive suite of solutions including ticketing, access control, cashless payments, CRM and crowd management, used across a wide variety of events all over the world.

From iconic festivals such as Tomorrowland, Lollapalooza, BBK, and Boomtown to major sporting events like the Mexico GP or the Paris 2024 Olympic and Paralympic Games, Weezevent supports events of all sizes and formats.

Founded in 2008, Weezevent received the European Fast 500 Innovation Award in 2014 and was included in the French Tech Next40 ranking in both 2024 and 2025. Today, the group employs over 180 people across France, the UK, Spain, Switzerland, Germany, the Netherlands, Belgium, Portugal and Canada, and deploys its solutions at around 1.000 major events each year.

Weezevent is looking for a Client Success Manager M/F based in Antwerp, Belgium.

You want to know more about us?

At Weezevent, you’ll work in collaboration with event organizers to create flawless experiences. You’ll own projects from the first introductory steps to post-event review, ensuring that your clients succeed and their attendees enjoy every moment.

Your Role

• Lead projects end-to-end as the main contact for event organizers.
• Deploy, configure and manage Weezevent’s suite including (but not limited to) ticketing, access, and cashless systems
• Plan, coordinate and manage on-site operations, ensuring team leadership to provide reliable and efficient delivery.
• Take responsibility for a diverse and demanding client portfolio, ensuring high client satisfaction and long-term retention.
• Be accountable for the financial management of your scope, including post-event reporting and reviews, client follow-up, as well as advising on improvements and negotiating commercial and operational conditions for future events.

What’s In It For You

• Experience major international events and festivals firsthand.
• Develop expertise in event technology, operations, and client relations.
• Take ownership in a fast-paced, entrepreneurial environment.
• Join a passionate, international team and grow with the company.

We’re looking for a great team member!

• You have a positive, open and flexible attitude.
• You work meticulously with sense of humour and a problem-solving mindset
• You go for 100% customer satisfaction.
• You know how to get the best out of your crew on-site.
• Invested and dynamic, you are happy to travel frequently throughout the season to attend events at weekends and on public holidays.
• You have a good ICT knowledge and are eager to learn more.
• You are fully proficient in Dutch and English (French or a third language is a plus!)

In return for your expertise and commitment, Weezevent offers a challenging and varied job in a dynamic and exciting sector, at the front‑line of innovation in the entertainment industry, where you get to build and grow our presence in the global market. You will be part of a young, entrepreneurial, dedicated and enthusiastic team.

Follow us on LinkedIn, Instagram, and find out more about our journey and exciting projects!

All of our positions are open to people with disabilities.