EUC Engineer & Team Lead - Imaging, Support & Deployment

William E Henley Management Services; Machelen; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

A leading management services provider in Belgium is seeking an experienced individual for OS Image management and incident resolution. You will mentor engineers, provide telephonic support, and ensure operational management of client environments. The ideal candidate has a strong understanding of client-based operating systems, exceptional customer service skills, and the ability to thrive in a demanding client environment. This position offers opportunities for professional growth and travel to remote sites.

Qualifications

• Proficient understanding of helpdesk services and end-user hardware.
• Strong understanding of client-based operating systems including Windows.
• Experience in mobile device management and mobile application management.

Responsabilités

• Manage incidents and take ownership of resolution within service level conditions.
• Provide telephonic support to clients when required.
• Mentor and inspire a team of engineers.

Connaissances

Operating Systems Management

Helpdesk Services

Network Protocols (TCP/IP)

Customer Service Skills

Analytical Skills

Communication Skills

Formation

Technical Certification (Microsoft/HP/Dell)

Description du poste

A leading management services provider in Belgium is seeking an experienced individual for OS Image management and incident resolution. You will mentor engineers, provide telephonic support, and ensure operational management of client environments. The ideal candidate has a strong understanding of client-based operating systems, exceptional customer service skills, and the ability to thrive in a demanding client environment. This position offers opportunities for professional growth and travel to remote sites.