EMEA Applications Scientist (d/f/m)

Integrated DNA Technologies; Antwerpen; À distance; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Integrated DNA Technologies (IDT) is seeking an EMEA Application Scientist to provide expert pre- and post-sale technical support and design assistance for a growing genomics product line. The role is fully remote within Belgium and reports to the Senior Manager of Scientific Applications Support, EMEA & APAC.

You will collaborate with global partners to advance genomics initiatives and support customers across the region.

Qualifications

• Bachelor's degree in Biology, Chemistry, or related science field required.
• At least 3 years of experience with genomics applications in industry or academic settings, or relevant experience.
• Previous experience in a customer-facing role.
• Excellent computer skills including Microsoft Office and typing.

Responsabilités

• Communicate with and support customers to provide pre- and post-sales technical support for a growing genomics product offering.
• Troubleshoot product use and applications using customer data and IDT databases.
• Answer all customer inquiries received by phone, email and chat.
• Support IDT service departments and Sales through consultation or escalation of product questions.
• Handle intake and completion of custom design requests.

Connaissances

Genomics knowledge

Customer-facing

Communication skills

Microsoft Office

Formation

Bachelor's degree in Biology/ Chemistry or related

Description du poste

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement - where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all.

Learn about the Danaher Business System which makes everything possible.

The EMEA Application Scientist is responsible for providing professional customer service and technical support to IDT customers pre and post-sale regarding product recommendations and end-use, provides experimental and assay design expertise for customers, and develops technical content and training.

This position reports to the Senior Manager of Scientific Applications Support, EMEA & APAC and is part of the EMEA Scientific Application Support Team and will be fully remote in Belgium.

In This Role, You Will Have The Opportunity To

• Communicate with and support customers to provide pre- and post-sales technical support for a growing genomics focused product offering.


• Troubleshoot product use and applications by using customer provided data and information, as well as IDT sales and manufacturing databases.


• Answer all customer inquiries received by phone, email and chat.


• Support other IDT service departments and Sales through consultation or escalation of product questions, customer issues, and technical inquiries as needed.


• Handle the intake and completion of custom design requests.

The Essential Requirements Of The Job Include

• Bachelor’s degree in Biology, Chemistry, or related science field required


• At least 3 years of experience with genomics applications in an industry or academic research laboratory environment, or in the life science industry, or relevant experience, required.


• Previous experience working in a customer-facing role


• Excellent computer skills that include Microsoft Office applications and proficiency in typing required.


• Excellent communications skills required.

It would be a plus if you also possess previous experience in

• M.S or Ph.D. in a relevant scientific discipline (biology, biochemistry, molecular biology) is preferred


• 5+ years of experience with genomics applications in an industry or academic research laboratory environment, preferred

IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At IDT we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDT can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.