Dutch Speaking Logistics & Delivery Advisor - Work In Sofia, Bulgaria

Mercier Consultancy MD; Belgique; On-site; EUR 18,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Training Provided

Relocation package

Performance bonus

Career progression

Global logistics exposure

Job summary

Mercier Consultancy Group in Bulgaria is seeking a Dutch-speaking Logistics & Delivery Advisor to be the primary contact for supply chain inquiries, ensuring seamless delivery operations and top-tier service. You will coordinate with carriers and warehouses, maintain shipment logs, communicate delays, and collaborate with international teams to optimize the end-to-end customer journey.

Native Dutch and EU passport required.

Qualifications

• Native or fluent Dutch (spoken and written).
• EU passport holder.
• Interest or experience in Logistics & Supply Chain or customer service.
• Excellent analytical skills and proactive problem-solving.
• Strong digital literacy and ability to navigate CRM and tracking software.
• Professional demeanor with commitment to excellence, suitable for candidates seeking top-tier jobs in Bulgaria.

Responsibilities

• Provide expert support regarding complex logistics, distribution, and supply chain tracking for Dutch-speaking clients.
• Coordinate directly with carriers and warehouses to resolve delivery discrepancies, ensuring high-level service efficiency.
• Maintain accurate logs of shipments and delivery statuses within our specialized Logistics & Supply Chain management systems.
• Proactively communicate potential supply chain delays to customers and offer strategic solutions to maintain satisfaction.
• Collaborate with international cross-functional teams to streamline delivery processes and optimize the end-to-end customer journey.
• Handle high-priority escalations with professionalism, ensuring compliance with organizational supply chain protocols.

Skills

Dutch language

CRM software

Data analysis

Customer service

Problem solving

Logistics knowledge

Tools

Tracking systems

CRM platforms

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and global industry leaders. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in their careers while connecting them with the best Dutch-speaking jobs in high-growth markets.

Job Overview

We are currently seeking a motivated professional for a Dutch Speaking Logistics & Delivery Advisor position in Bulgaria. In this essential role, you will act as the primary point of contact for supply chain inquiries, ensuring seamless delivery operations and exceptional service standards within the fast-paced Logistics & Supply Chain industry.

Key Responsibilities

• Provide expert support regarding complex logistics, distribution, and supply chain tracking for Dutch-speaking clients
• Coordinate directly with carriers and warehouses to resolve delivery discrepancies, ensuring high-level service efficiency
• Maintain accurate logs of shipments and delivery statuses within our specialized Logistics & Supply Chain management systems
• Proactively communicate potential supply chain delays to customers and offer strategic solutions to maintain satisfaction
• Collaborate with international cross-functional teams to streamline delivery processes and optimize the end-to-end customer journey
• Handle high-priority escalations with professionalism, ensuring compliance with organizational supply chain protocols
• Execute data entry and documentation tasks to ensure all logistics records remain audit-ready and accurate

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role
• Valid EU passport (mandatory)
• Proven interest or experience in the Logistics & Supply Chain industry or customer service
• Excellent analytical skills with a proactive approach to problem-solving
• Strong digital literacy and ability to navigate complex CRM and tracking software
• Professional demeanor with a commitment to excellence, suitable for candidates seeking top-tier jobs in Bulgaria

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Opportunities for career progression within the global Logistics & Supply Chain sector
• And Much More..

Life in Bulgaria

Sofia is rapidly becoming one of the most exciting European hubs for international professionals. Choosing one of our Dutch-speaking jobs means embracing the vibrant culture, rich history, and the beautiful mountain backdrop that Bulgaria offers. You will enjoy a cosmopolitan lifestyle where affordability meets high-quality living in the heart of Bulgaria.

Our comprehensive relocation package ensures a smooth transition as you settle into your new home in Bulgaria. From enjoying the exquisite local cuisine to exploring the scenic landscapes, living in Bulgaria provides a perfect balance between a rewarding career in the Logistics & Supply Chain industry and an exceptional quality of life. Start your journey in Bulgaria today.