Delivery Station Team leader

JD.com Inc.; West-Vlaanderen; On-site; EUR 42,000 - 68,000; Full time

Job summary

JINGDONG Logistics, part of JD.com, is seeking an on-site operations lead to oversee the daily management of our large-item distribution center in Belgium. You will manage staff scheduling, assign tasks, and supervise on-site operations; track delivery progress with drivers and carriers; handle exceptions such as damaged goods or delays; ensure site safety, 5S, and compliance with standards.

You'll monitor KPIs, optimize workflows, boost labor productivity and delivery efficiency, and support

Responsibilities

• Responsible for the daily operational management of the large-item distribution center, overseeing the receipt, dispatch, sorting, loading/unloading, outbound processing, and handover of goods.
• Manage staff scheduling, task allocation, and on-site operations; monitor employee work efficiency and operational quality.
• Coordinate with delivery drivers and carriers, track delivery progress, and ensure that delivery tasks are completed on time.
• Handle exceptions—such as damaged goods, delivery delays, or customer complaints—to maintain high-quality delivery service.
• Oversee site safety, equipment usage, and 5S management to ensure compliance with operational standards.
• Monitor operational KPIs, optimize workflows, enhance labor productivity and delivery efficiency, and assist the station manager with day-to-day operational management.

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

• Responsible for the daily operational management of the large-item distribution center, overseeing the receipt, dispatch, sorting, loading/unloading, outbound processing, and handover of goods.
• Manage staff scheduling, task allocation, and on-site operations; monitor employee work efficiency and operational quality.
• Coordinate with delivery drivers and carriers, track delivery progress, and ensure that delivery tasks are completed on time.
• Handle exceptions—such as damaged goods, delivery delays, or customer complaints—to maintain high-quality delivery service.
• Oversee site safety, equipment usage, and 5S management to ensure compliance with operational standards.
• Monitor operational KPIs, optimize workflows, enhance labor productivity and delivery efficiency, and assist the station manager with day-to-day operational management.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.