Delivery Station Team Lead

JD.com Inc.; Brussel Hoofdstad; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Job summary

JD.com Inc. is seeking a hands-on team member to support daily operations at our delivery station in Brussels. You will help supervise the team, allocate tasks, and ensure timely dispatch of deliveries.

You will train new staff, uphold safety and quality standards, and liaise with transport and customer service teams. The role requires 2+ years in logistics and a willingness to work flexible shifts, including weekends.

Qualifications

• 2+ years of experience in logistics, delivery, or warehouse environments.
• Willingness to work flexible shifts, including weekends.
• Basic computer skills and ability to use handheld scanners.
• Strong teamwork and communication skills.

Responsibilities

• Support the supervisor in managing daily operations of the delivery station.
• Lead and guide a team of associates, sorters, or drivers during your shift.
• Allocate tasks, monitor progress, and ensure timely dispatch of deliveries.
• Assist with team briefings and ensure all staff follow safety and quality standards.
• Identify and report issues affecting performance or service quality.
• Maintain a clean, safe, and organized working environment.
• Train new team members on basic station processes and best practices.
• Communicate with other teams (transport, customer service) as needed.

Skills

Hands-on

Teamwork

Communication

Adaptability

Tools

Handheld scanners

Logistics software

Job description

We are a leading logistics company dedicated to providing efficient delivery solutions. Our mission is to ensure customer satisfaction through timely and reliable service, fostering a culture of teamwork and innovation.

About the Role

The role involves supporting the supervisor in managing daily operations of the delivery station and leading a team to ensure efficient delivery processes.

Responsibilities

• Support the supervisor in managing daily operations of the delivery station.
• Lead and guide a team of associates, sorters, or drivers during your shift.
• Allocate tasks, monitor progress, and ensure timely dispatch of deliveries.
• Assist with team briefings and ensure all staff follow safety and quality standards.
• Identify and report issues affecting performance or service quality.
• Maintain a clean, safe, and organized working environment.
• Train new team members on basic station processes and best practices.
• Communicate with other teams (transport, customer service) as needed.

Qualifications

• 2+ years of experience in logistics, delivery, or warehouse environments.

Required Skills

• Hands-on, reliable, and willing to take responsibility.
• Strong teamwork and communication skills.
• Comfortable working in a fast-paced, physical environment.
• Willingness to work flexible shifts, including weekends if required.
• Basic computer skills and ability to use handheld scanners.

Preferred Skills

• Experience with logistics software and systems.
• Knowledge of safety regulations and best practices in a warehouse environment.

Pay range and compensation package

Competitive salary based on experience and qualifications.

Equal Opportunity Statement

We are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.