Delivery Operations Manager - Data-Driven Leader (Belgium)

Just Eat Takeaway.com; Sint-Gillis; On-site; EUR 70,000 - 90,000; Full time

Job summary

Just Eat Takeaway.com Belgium seeks a Delivery Operations Manager responsible for achieving network KPI and budget targets. You will influence stakeholders across the business and work with central analytic teams to run experiments and improve outcomes.

Role includes end-to-end network accountability, delivery performance, and cost optimization, with a bias for swift, data-driven action. Stakeholder management and crisis support may be involved as needed.

Qualifications

• Bachelor's Degree or equivalent work experience in quantitative fields such as Business, Engineering, Operations, Technology, Statistics.
• 3+ years experience with data and analysis tools.

Responsibilities

• End-to-end accountability for network outcomes including on-time delivery, delivery times, undelivered orders, and courier rejections.
• Budget accountability and cost optimization for delivery network (e.g. cost per order, onboarding cost).
• Propose and lead experiments with central analytics and optimization teams.

Skills

Data analysis

Stakeholder management

Communication

Decision making

Leadership

Education

Bachelor's degree in a quantitative field

Tools

SQL

Excel

Analytics tools

Job description

Just Eat Takeaway.com Belgium seeks a Delivery Operations Manager responsible for achieving network KPI and budget targets. You will influence stakeholders across the business and work with central analytic teams to run experiments and improve outcomes.

Role includes end-to-end network accountability, delivery performance, and cost optimization, with a bias for swift, data-driven action. Stakeholder management and crisis support may be involved as needed.