Delivery Operations Leader — Belgium

Just Eat Takeaway.com; Sint-Jans-Molenbeek; On-site; EUR 65,000 - 95,000; Full time

Job summary

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager to drive network KPI and budget targets in the Belgium market. You will influence stakeholders, implement configurations, and lead experiments with central analytics to improve delivery performance.

You will analyze large data sets, translate insights into action, manage crisis situations, and ensure end-to-end accountability for on-time delivery, delivery times, undelivered orders, and courier rejections.

Qualifications

• Bachelor's Degree or equivalent in quantitative fields.
• 3+ years experience with data and analysis tools.
• Strong stakeholder management and communication skills.

Responsibilities

• Drive network KPI and budget targets for the Belgium market.
• Influence stakeholders across the business to achieve outcomes.
• Propose, analyse and lead experiments with central analytics teams.
• Ensure end-to-end accountability for delivery performance (on-time delivery, delivery times, undelivered orders).
• Own budget accountability and identify cost optimization opportunities.
• Implement and maintain configurations with support from central teams.
• Crisis management support to ensure business continuity.

Skills

Data analysis

Stakeholder management

Communication

Education

Bachelor's Degree or equivalent in quantitative fields

Tools

Data analysis tools

Job description

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager to drive network KPI and budget targets in the Belgium market. You will influence stakeholders, implement configurations, and lead experiments with central analytics to improve delivery performance.

You will analyze large data sets, translate insights into action, manage crisis situations, and ensure end-to-end accountability for on-time delivery, delivery times, undelivered orders, and courier rejections.