Delivery Operations Manager: Data-Driven KPI Leader

Just Eat Takeaway.com; Ukkel; On-site; EUR 70,000 - 100,000; Full time

Job summary

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager responsible for achieving network KPI and budget targets across the Belgium market. You will influence senior stakeholders and work with global best practices to drive outcomes, while leading experiments and coordinating logistics projects.

You will use large data sets to derive actionable insights, maintain end-to-end accountability for delivery performance, and partner with central analytics teams to optimise costs and

Qualifications

• Bachelor's degree or equivalent in quantitative fields.
• 3+ years experience with data and analysis tools.
• Willing to work outside regular hours in crisis situations.

Responsibilities

• Achieve network KPI and budget targets for the Belgium market.
• Influence stakeholders and implement global best practices.
• Propose, analyse and lead experiments to improve outcomes and support logistics projects.
• End-to-end accountability for delivery metrics (on-time delivery, delivery times, undelivered orders, courier rejections).
• Manage network configurations and drive cost-optimisation (cost per order, onboarding costs).
• Collaborate with central analytics/optimisation teams to propose network experiments.
• Provide crisis management support as needed for business continuity.

Skills

Data analysis

Stakeholder management

Communication skills

Decision making

Education

Bachelor's degree in a quantitative field

Tools

SQL

Excel

Analytics tools

Job description

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager responsible for achieving network KPI and budget targets across the Belgium market. You will influence senior stakeholders and work with global best practices to drive outcomes, while leading experiments and coordinating logistics projects.

You will use large data sets to derive actionable insights, maintain end-to-end accountability for delivery performance, and partner with central analytics teams to optimise costs and